Discussion:
[AFMUG] RF frequency mapping program ?
Paul McCall
2015-01-21 13:57:50 UTC
Permalink
Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.

Been searching this AM for it, without success.

Anyone recall that software name?

Paul McCall, Pres.
PDMNet / Florida Broadband
658 Old Dixie Highway
Vero Beach, FL 32962
772-564-6800 office
772-473-0352 cell
www.pdmnet.com<http://www.pdmnet.com/>
***@pdmnet.net<mailto:***@pdmnet.net>
Dennis Burgess
2015-01-21 15:11:48 UTC
Permalink
Note, shameless plug, sorry J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> - 314-735-0270 -
www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of
software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com <http://www.pdmnet.com/>

***@pdmnet.net
Dennis Burgess
2015-01-21 15:11:49 UTC
Permalink
www.towerocverage.com J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> - 314-735-0270 -
www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of
software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com <http://www.pdmnet.com/>

***@pdmnet.net
John Woodfield
2015-01-21 15:19:26 UTC
Permalink
http://www.dslreports.com/forum/r29766421-Bumbling-Idiots-at-Towercoverage.com-and-Linktechs

Buyer beware

Sent from my iPhone

> On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:
>
> www.towerocverage.com J
>
> Dennis Burgess, CTO, Link Technologies, Inc.
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
> From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
> Sent: Wednesday, January 21, 2015 7:58 AM
> To: ***@afmug.com
> Subject: [AFMUG] RF frequency mapping program ?
>
> Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.
>
> Been searching this AM for it, without success.
>
> Anyone recall that software name?
>
> Paul McCall, Pres.
> PDMNet / Florida Broadband
> 658 Old Dixie Highway
> Vero Beach, FL 32962
> 772-564-6800 office
> 772-473-0352 cell
> www.pdmnet.com
> ***@pdmnet.net
>
Jaime Solorza
2015-01-21 15:23:37 UTC
Permalink
typo dude sent me to all kinds of cell tower stuff

www.towercoverage.com


Jaime Solorza
Wireless Systems Architect
915-861-1390

On Wed, Jan 21, 2015 at 8:11 AM, Dennis Burgess <***@linktechs.net>
wrote:

> www.towerocverage.com J
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com] *On Behalf Of *Paul McCall
> *Sent:* Wednesday, January 21, 2015 7:58 AM
> *To:* ***@afmug.com
> *Subject:* [AFMUG] RF frequency mapping program ?
>
>
>
> Probably a couple months ago, someone posted a link (or name) of software
> that can lay out your Frequency usage on a map.
>
>
>
> Been searching this AM for it, without success.
>
>
>
> Anyone recall that software name?
>
>
>
> Paul McCall, Pres.
>
> PDMNet / Florida Broadband
>
> 658 Old Dixie Highway
>
> Vero Beach, FL 32962
>
> 772-564-6800 office
>
> 772-473-0352 cell
>
> www.pdmnet.com
>
> ***@pdmnet.net
>
>
>
Dennis Burgess
2015-01-21 15:45:57 UTC
Permalink
Ya my foot hurts J ahahah. .



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of Jaime Solorza
Sent: Wednesday, January 21, 2015 9:24 AM
To: Animal Farm
Subject: Re: [AFMUG] RF frequency mapping program ?



typo dude sent me to all kinds of cell tower stuff



www.towercoverage.com






Jaime Solorza

Wireless Systems Architect

915-861-1390



On Wed, Jan 21, 2015 at 8:11 AM, Dennis Burgess <***@linktechs.net> wrote:

www.towerocverage.com J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com <http://www.pdmnet.com/>

***@pdmnet.net
Dennis Burgess
2015-01-21 15:45:56 UTC
Permalink
What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:

www.towerocverage.com J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com <http://www.pdmnet.com/>

***@pdmnet.net
John Woodfield
2015-01-21 16:24:36 UTC
Permalink
No it was posted the following day.

Sent from my iPhone

> On Jan 21, 2015, at 10:45 AM, Dennis Burgess <***@linktechs.net> wrote:
>
> What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.
>
> Dennis Burgess, CTO, Link Technologies, Inc.
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
> From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
> Sent: Wednesday, January 21, 2015 9:19 AM
> To: ***@afmug.com
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
>
>
> Buyer beware
>
> Sent from my iPhone
>
> On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:
>
> www.towerocverage.com J
>
> Dennis Burgess, CTO, Link Technologies, Inc.
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
> From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
> Sent: Wednesday, January 21, 2015 7:58 AM
> To: ***@afmug.com
> Subject: [AFMUG] RF frequency mapping program ?
>
> Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.
>
> Been searching this AM for it, without success.
>
> Anyone recall that software name?
>
> Paul McCall, Pres.
> PDMNet / Florida Broadband
> 658 Old Dixie Highway
> Vero Beach, FL 32962
> 772-564-6800 office
> 772-473-0352 cell
> www.pdmnet.com
> ***@pdmnet.net
>
Jerry Richardson (airCloud)
2015-01-21 16:45:31 UTC
Permalink
Well aren’t you monitoring every list and every forum all the time?



Sheesh, slacker..



Jerry



From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com <mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net <mailto:***@linktechs.net> > wrote:

www.towerocverage.com <http://www.towerocverage.com> :)



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com <mailto:***@afmug.com>
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com <http://www.pdmnet.com/>

***@pdmnet.net <mailto:***@pdmnet.net>
Dennis Burgess
2015-01-21 16:49:14 UTC
Permalink
Yep.. bout the truth.. lol. J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?



Sheesh, slacker..



Jerry



From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:

www.towerocverage.com J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com <http://www.pdmnet.com/>

***@pdmnet.net
James Howard
2015-01-21 16:58:49 UTC
Permalink
Dennis,

I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.


James Howard
LiteWire Internet Services, Inc.



From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?

Yep.. bout the truth.. lol. ☺

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

Well aren’t you monitoring every list and every forum all the time?

Sheesh, slacker..

Jerry

From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?



Buyer beware

Sent from my iPhone

On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net<mailto:***@linktechs.net>> wrote:
www.towerocverage.com<http://www.towerocverage.com> ☺

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: [AFMUG] RF frequency mapping program ?

Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.

Been searching this AM for it, without success.

Anyone recall that software name?

Paul McCall, Pres.
PDMNet / Florida Broadband
658 Old Dixie Highway
Vero Beach, FL 32962
772-564-6800 office
772-473-0352 cell
www.pdmnet.com<http://www.pdmnet.com/>
***@pdmnet.net<mailto:***@pdmnet.net>

________________________________
Total Control Panel

Login<https://asp.reflexion.net/login?domain=litewire.net>


To: ***@litewire.net<https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>

From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com<https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>


Remove<https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net> amazonses.com from my allow list



You received this message because the domain amazonses.com is on your allow list.
Steve D
2015-01-21 17:08:14 UTC
Permalink
Personally, I applaud the fact that he "fired" someone that insulted him
and his coworkers.

Whether it's in the TOS or not, thank you Dennis for standing up to that
behaviour.

I may never use your service (Cartography and GIS is a minor hobby of mine)
so I can't comment how good or bad it is, but I know the difference between
a bad review and someone who is just being rude. Obviously no
professionalism on his part in that review I have zero respect for that.
It's bad enough when we in this industry have to hear it from customers and
take it, but effectively doing it to each other is an absolute low.

-Steve D

On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net> wrote:

> Dennis,
>
>
>
> I’m not trying to defend the poster or anything but could you point out
> where in your Terms that it prohibits what he did? I see your restriction
> on reviews etc but unless I’m missing something, that doesn’t specify posts
> or reviews on sites other that towercoverage.com. IANAL of course so
> maybe it’s implied, but what I read there seems to only apply to actions on
> your site.
>
>
>
>
>
> James Howard
>
> LiteWire Internet Services, Inc.
>
>
>
>
>
>
>
> *From:* Af [mailto:af-***@afmug.com] *On Behalf Of *Dennis Burgess
> *Sent:* Wednesday, January 21, 2015 10:49 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> Yep.. bout the truth.. lol. J
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *Jerry Richardson (airCloud)
> *Sent:* Wednesday, January 21, 2015 10:46 AM
>
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> Well aren’t you monitoring every list and every forum all the time?
>
>
>
> Sheesh, slacker..
>
>
>
> Jerry
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *Dennis Burgess
> *Sent:* Wednesday, January 21, 2015 7:46 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> What I love about this, is a person posted to this forum several hours
> PRIOR to sending in a support e-mail asking or telling us his account had
> an issue. If he would have sent the email quickly, I’m sure the issue
> would have been fixed much quicker. Typical end user issue, let’s not go
> through the normal support channels to get help. Going around support
> channels is quicker right! Guess you can’t win them all.
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *John Woodfield
> *Sent:* Wednesday, January 21, 2015 9:19 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
>
>
>
>
> Buyer beware
>
> Sent from my iPhone
>
>
> On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net>
> wrote:
>
> www.towerocverage.com J
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *Paul McCall
> *Sent:* Wednesday, January 21, 2015 7:58 AM
> *To:* ***@afmug.com
> *Subject:* [AFMUG] RF frequency mapping program ?
>
>
>
> Probably a couple months ago, someone posted a link (or name) of software
> that can lay out your Frequency usage on a map.
>
>
>
> Been searching this AM for it, without success.
>
>
>
> Anyone recall that software name?
>
>
>
> Paul McCall, Pres.
>
> PDMNet / Florida Broadband
>
> 658 Old Dixie Highway
>
> Vero Beach, FL 32962
>
> 772-564-6800 office
>
> 772-473-0352 cell
>
> www.pdmnet.com
>
> ***@pdmnet.net
>
>
>
> ------------------------------
>
> *Total Control Panel*
>
> Login <https://asp.reflexion.net/login?domain=litewire.net>
>
> To: ***@litewire.net
> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>
>
> From:
> 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com
> <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>
>
> Remove
> <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net>
> amazonses.com from my allow list
>
> *You received this message because the domain amazonses.com
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>
>
>
James Howard
2015-01-21 17:18:27 UTC
Permalink
I’m not trying to criticize Jim and Dennis for their part of this. I’m just wondering if they actually had it covered in there about posting negative stuff on other sites. I’ll admit I basically scanned their Terms on the site but I stopped and read the part about reviews and posts and it seemed to me that it could be interpreted to mean that you couldn’t post negative stuff on their site. I can see where it could be interpreted to mean you can’t post them anywhere but my understanding is that usually if it was contested legally, a situation like that would be interpreted in the favor of the user (basically the person who didn’t write the contract).

From: Af [mailto:af-***@afmug.com] On Behalf Of Steve D
Sent: Wednesday, January 21, 2015 11:08 AM
To: af
Subject: Re: [AFMUG] RF frequency mapping program ?

Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.

Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.

I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.

-Steve D

On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net<mailto:***@litewire.net>> wrote:
Dennis,

I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com<http://towercoverage.com>. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.


James Howard
LiteWire Internet Services, Inc.



From: Af [mailto:af-***@afmug.com<mailto:af-***@afmug.com>] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

Yep.. bout the truth.. lol. ☺

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270<tel:314-735-0270> – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM

To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

Well aren’t you monitoring every list and every forum all the time?

Sheesh, slacker..

Jerry

From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270<tel:314-735-0270> – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?



Buyer beware

Sent from my iPhone

On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net<mailto:***@linktechs.net>> wrote:
www.towerocverage.com<http://www.towerocverage.com> ☺

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270<tel:314-735-0270> – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: [AFMUG] RF frequency mapping program ?

Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.

Been searching this AM for it, without success.

Anyone recall that software name?

Paul McCall, Pres.
PDMNet / Florida Broadband
658 Old Dixie Highway
Vero Beach, FL 32962
772-564-6800<tel:772-564-6800> office
772-473-0352<tel:772-473-0352> cell
www.pdmnet.com<http://www.pdmnet.com/>
***@pdmnet.net<mailto:***@pdmnet.net>

________________________________
Total Control Panel

Login<https://asp.reflexion.net/login?domain=litewire.net>


To: ***@litewire.net<https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>

From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com<https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>


Remove<https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net> amazonses.com<http://amazonses.com> from my allow list



You received this message because the domain amazonses.com<http://amazonses.com> is on your allow list.




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From: 0000014b0d77435b-ab38d996-3969-48b6-aa66-4eb587603f11-***@amazonses.com<https://asp.reflexion.net/address-properties?aID=2997116882&domain=litewire.net>


Remove<https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997116882&domain=litewire.net> amazonses.com from my allow list



You received this message because the domain amazonses.com is on your allow list.
Dennis Burgess
2015-01-21 17:26:21 UTC
Permalink
While I don’t want to get into what exactly happened as it don’t really matter. We provide a service with no contract. We try to offer the best service possible for a super inexpensive price. If you don’t like the service, then we don’t force you to use it, you can cancel your service at any time.



I just recommend that you try it out, our Facebook page usually has a free 30 day code on it, if not Jim can get you one I’m sure. That way you can even try it out for a month, free of charge. If you like it, stick with it, if you don’t, then we are sorry to see you go!



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of James Howard
Sent: Wednesday, January 21, 2015 11:18 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



I’m not trying to criticize Jim and Dennis for their part of this. I’m just wondering if they actually had it covered in there about posting negative stuff on other sites. I’ll admit I basically scanned their Terms on the site but I stopped and read the part about reviews and posts and it seemed to me that it could be interpreted to mean that you couldn’t post negative stuff on their site. I can see where it could be interpreted to mean you can’t post them anywhere but my understanding is that usually if it was contested legally, a situation like that would be interpreted in the favor of the user (basically the person who didn’t write the contract).



From: Af [mailto:af-***@afmug.com] On Behalf Of Steve D
Sent: Wednesday, January 21, 2015 11:08 AM
To: af
Subject: Re: [AFMUG] RF frequency mapping program ?



Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.



Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.



I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.



-Steve D



On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net> wrote:

Dennis,



I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.





James Howard

LiteWire Internet Services, Inc.







From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Yep.. bout the truth.. lol. J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM


To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?



Sheesh, slacker..



Jerry



From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:

www.towerocverage.com J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com <http://www.pdmnet.com/>

***@pdmnet.net



________________________________

Total Control Panel

Login <https://asp.reflexion.net/login?domain=litewire.net>

To: ***@litewire.net <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>

From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>

Remove <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net> amazonses.com from my allow list

You received this message because the domain amazonses.com is on your allow list.





________________________________

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From: 0000014b0d77435b-ab38d996-3969-48b6-aa66-4eb587603f11-***@amazonses.com <https://asp.reflexion.net/address-properties?aID=2997116882&domain=litewire.net>

Remove <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997116882&domain=litewire.net> amazonses.com from my allow list

You received this message because the domain amazonses.com is on your allow list.
James Howard
2015-01-21 17:36:24 UTC
Permalink
I wasn’t asking you to give details of this situation. Based on the links here and what we’ve seen (and I realize there was probably more going on behind the scenes) I would probably have done the same thing you did. We’ve had some jerk customers over the years who’ve had the gall to tell us that we had to do what they wanted because “don’t you know the customer is always right?”. I’ve actually told them that no, the customer is actually usually poorly informed and ignorant and in many cases clearly not right. Based on what I’ve seen here, John crossed the line. I was mostly curious about the wording of the Terms of Use and wondered if you’d had it reviewed by a lawyer or if there was other wording in there that I had missed.

No big deal though.

John – I think we all have gotten what you’re trying to say. I’d suggest dropping it and if you need an alternative product maybe talk to Cameron at WispMon.


From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 11:26 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?

While I don’t want to get into what exactly happened as it don’t really matter. We provide a service with no contract. We try to offer the best service possible for a super inexpensive price. If you don’t like the service, then we don’t force you to use it, you can cancel your service at any time.

I just recommend that you try it out, our Facebook page usually has a free 30 day code on it, if not Jim can get you one I’m sure. That way you can even try it out for a month, free of charge. If you like it, stick with it, if you don’t, then we are sorry to see you go!

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of James Howard
Sent: Wednesday, January 21, 2015 11:18 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

I’m not trying to criticize Jim and Dennis for their part of this. I’m just wondering if they actually had it covered in there about posting negative stuff on other sites. I’ll admit I basically scanned their Terms on the site but I stopped and read the part about reviews and posts and it seemed to me that it could be interpreted to mean that you couldn’t post negative stuff on their site. I can see where it could be interpreted to mean you can’t post them anywhere but my understanding is that usually if it was contested legally, a situation like that would be interpreted in the favor of the user (basically the person who didn’t write the contract).

From: Af [mailto:af-***@afmug.com] On Behalf Of Steve D
Sent: Wednesday, January 21, 2015 11:08 AM
To: af
Subject: Re: [AFMUG] RF frequency mapping program ?

Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.

Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.

I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.

-Steve D

On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net<mailto:***@litewire.net>> wrote:
Dennis,

I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com<http://towercoverage.com>. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.


James Howard
LiteWire Internet Services, Inc.



From: Af [mailto:af-***@afmug.com<mailto:af-***@afmug.com>] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

Yep.. bout the truth.. lol. ☺

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270<tel:314-735-0270> – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM

To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

Well aren’t you monitoring every list and every forum all the time?

Sheesh, slacker..

Jerry

From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270<tel:314-735-0270> – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?



Buyer beware

Sent from my iPhone

On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net<mailto:***@linktechs.net>> wrote:
www.towerocverage.com<http://www.towerocverage.com> ☺

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270<tel:314-735-0270> – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: [AFMUG] RF frequency mapping program ?

Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.

Been searching this AM for it, without success.

Anyone recall that software name?

Paul McCall, Pres.
PDMNet / Florida Broadband
658 Old Dixie Highway
Vero Beach, FL 32962
772-564-6800<tel:772-564-6800> office
772-473-0352<tel:772-473-0352> cell
www.pdmnet.com<http://www.pdmnet.com/>
***@pdmnet.net<mailto:***@pdmnet.net>

________________________________
Total Control Panel

Login<https://asp.reflexion.net/login?domain=litewire.net>


To: ***@litewire.net<https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>

From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com<https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>


Remove<https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net> amazonses.com<http://amazonses.com> from my allow list



You received this message because the domain amazonses.com<http://amazonses.com> is on your allow list.




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From: 0000014b0d77435b-ab38d996-3969-48b6-aa66-4eb587603f11-***@amazonses.com<https://asp.reflexion.net/address-properties?aID=2997116882&domain=litewire.net>


Remove<https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997116882&domain=litewire.net> amazonses.com from my allow list



You received this message because the domain amazonses.com is on your allow list.



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From: 0000014b0d87d888-18dac605-8f85-4cf6-9496-8235d1ec3041-***@amazonses.com<https://asp.reflexion.net/address-properties?aID=2997191007&domain=litewire.net>


Remove<https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997191007&domain=litewire.net> amazonses.com from my allow list



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John Woodfield
2015-01-21 17:28:19 UTC
Permalink
Nice try. I didn't cancel. I was called a "prick" on facebook and told to remove the code from my site as my account had been terminated for "tos violations"

Sent from my iPhone

> On Jan 21, 2015, at 12:26 PM, Dennis Burgess <***@linktechs.net> wrote:
>
> While I don’t want to get into what exactly happened as it don’t really matter. We provide a service with no contract. We try to offer the best service possible for a super inexpensive price. If you don’t like the service, then we don’t force you to use it, you can cancel your service at any time.
>
> I just recommend that you try it out, our Facebook page usually has a free 30 day code on it, if not Jim can get you one I’m sure. That way you can even try it out for a month, free of charge. If you like it, stick with it, if you don’t, then we are sorry to see you go!
>
> Dennis Burgess, CTO, Link Technologies, Inc.
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
> From: Af [mailto:af-***@afmug.com] On Behalf Of James Howard
> Sent: Wednesday, January 21, 2015 11:18 AM
> To: ***@afmug.com
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
> I’m not trying to criticize Jim and Dennis for their part of this. I’m just wondering if they actually had it covered in there about posting negative stuff on other sites. I’ll admit I basically scanned their Terms on the site but I stopped and read the part about reviews and posts and it seemed to me that it could be interpreted to mean that you couldn’t post negative stuff on their site. I can see where it could be interpreted to mean you can’t post them anywhere but my understanding is that usually if it was contested legally, a situation like that would be interpreted in the favor of the user (basically the person who didn’t write the contract).
>
> From: Af [mailto:af-***@afmug.com] On Behalf Of Steve D
> Sent: Wednesday, January 21, 2015 11:08 AM
> To: af
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
> Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.
>
> Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.
>
> I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.
>
> -Steve D
>
> On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net> wrote:
> Dennis,
>
> I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.
>
>
> James Howard
> LiteWire Internet Services, Inc.
>
>
>
> From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
> Sent: Wednesday, January 21, 2015 10:49 AM
> To: ***@afmug.com
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
> Yep.. bout the truth.. lol. J
>
> Dennis Burgess, CTO, Link Technologies, Inc.
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
> From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
> Sent: Wednesday, January 21, 2015 10:46 AM
>
> To: ***@afmug.com
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
> Well aren’t you monitoring every list and every forum all the time?
>
> Sheesh, slacker..
>
> Jerry
>
> From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
> Sent: Wednesday, January 21, 2015 7:46 AM
> To: ***@afmug.com
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
> What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.
>
> Dennis Burgess, CTO, Link Technologies, Inc.
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
> From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
> Sent: Wednesday, January 21, 2015 9:19 AM
> To: ***@afmug.com
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
>
>
> Buyer beware
>
> Sent from my iPhone
>
> On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:
>
> www.towerocverage.com J
>
> Dennis Burgess, CTO, Link Technologies, Inc.
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
> From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
> Sent: Wednesday, January 21, 2015 7:58 AM
> To: ***@afmug.com
> Subject: [AFMUG] RF frequency mapping program ?
>
> Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.
>
> Been searching this AM for it, without success.
>
> Anyone recall that software name?
>
> Paul McCall, Pres.
> PDMNet / Florida Broadband
> 658 Old Dixie Highway
> Vero Beach, FL 32962
> 772-564-6800 office
> 772-473-0352 cell
> www.pdmnet.com
> ***@pdmnet.net
>
> Total Control Panel
> Login
> To: ***@litewire.net
> From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com
> Remove amazonses.com from my allow list
> You received this message because the domain amazonses.com is on your allow list.
>
>
> Total Control Panel
> Login
> To: ***@litewire.net
> From: 0000014b0d77435b-ab38d996-3969-48b6-aa66-4eb587603f11-***@amazonses.com
> Remove amazonses.com from my allow list
> You received this message because the domain amazonses.com is on your allow list.
>
Steve D
2015-01-21 17:45:59 UTC
Permalink
Let the rage go.

It's okay. Deep breaths.

-Steve D

On Wed, Jan 21, 2015 at 9:28 AM, John Woodfield <***@jwcn.biz>
wrote:

> Nice try. I didn't cancel. I was called a "prick" on facebook and told to
> remove the code from my site as my account had been terminated for "tos
> violations"
>
> Sent from my iPhone
>
> On Jan 21, 2015, at 12:26 PM, Dennis Burgess <***@linktechs.net>
> wrote:
>
> While I don’t want to get into what exactly happened as it don’t really
> matter. We provide a service with no contract. We try to offer the best
> service possible for a super inexpensive price. If you don’t like the
> service, then we don’t force you to use it, you can cancel your service at
> any time.
>
>
>
> I just recommend that you try it out, our Facebook page usually has a free
> 30 day code on it, if not Jim can get you one I’m sure. That way you can
> even try it out for a month, free of charge. If you like it, stick with
> it, if you don’t, then we are sorry to see you go!
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *James Howard
> *Sent:* Wednesday, January 21, 2015 11:18 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> I’m not trying to criticize Jim and Dennis for their part of this. I’m
> just wondering if they actually had it covered in there about posting
> negative stuff on other sites. I’ll admit I basically scanned their Terms
> on the site but I stopped and read the part about reviews and posts and it
> seemed to me that it could be interpreted to mean that you couldn’t post
> negative stuff on their site. I can see where it could be interpreted to
> mean you can’t post them anywhere but my understanding is that usually if
> it was contested legally, a situation like that would be interpreted in the
> favor of the user (basically the person who didn’t write the contract).
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *Steve D
> *Sent:* Wednesday, January 21, 2015 11:08 AM
> *To:* af
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> Personally, I applaud the fact that he "fired" someone that insulted him
> and his coworkers.
>
>
>
> Whether it's in the TOS or not, thank you Dennis for standing up to that
> behaviour.
>
>
>
> I may never use your service (Cartography and GIS is a minor hobby of
> mine) so I can't comment how good or bad it is, but I know the difference
> between a bad review and someone who is just being rude. Obviously no
> professionalism on his part in that review I have zero respect for that.
> It's bad enough when we in this industry have to hear it from customers and
> take it, but effectively doing it to each other is an absolute low.
>
>
>
> -Steve D
>
>
>
> On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net> wrote:
>
> Dennis,
>
>
>
> I’m not trying to defend the poster or anything but could you point out
> where in your Terms that it prohibits what he did? I see your restriction
> on reviews etc but unless I’m missing something, that doesn’t specify posts
> or reviews on sites other that towercoverage.com. IANAL of course so
> maybe it’s implied, but what I read there seems to only apply to actions on
> your site.
>
>
>
>
>
> James Howard
>
> LiteWire Internet Services, Inc.
>
>
>
>
>
>
>
> *From:* Af [mailto:af-***@afmug.com] *On Behalf Of *Dennis Burgess
> *Sent:* Wednesday, January 21, 2015 10:49 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> Yep.. bout the truth.. lol. J
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *Jerry Richardson (airCloud)
> *Sent:* Wednesday, January 21, 2015 10:46 AM
>
>
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> Well aren’t you monitoring every list and every forum all the time?
>
>
>
> Sheesh, slacker..
>
>
>
> Jerry
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *Dennis Burgess
> *Sent:* Wednesday, January 21, 2015 7:46 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> What I love about this, is a person posted to this forum several hours
> PRIOR to sending in a support e-mail asking or telling us his account had
> an issue. If he would have sent the email quickly, I’m sure the issue
> would have been fixed much quicker. Typical end user issue, let’s not go
> through the normal support channels to get help. Going around support
> channels is quicker right! Guess you can’t win them all.
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *John Woodfield
> *Sent:* Wednesday, January 21, 2015 9:19 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
>
>
>
>
> Buyer beware
>
> Sent from my iPhone
>
>
> On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net>
> wrote:
>
> www.towerocverage.com J
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *Paul McCall
> *Sent:* Wednesday, January 21, 2015 7:58 AM
> *To:* ***@afmug.com
> *Subject:* [AFMUG] RF frequency mapping program ?
>
>
>
> Probably a couple months ago, someone posted a link (or name) of software
> that can lay out your Frequency usage on a map.
>
>
>
> Been searching this AM for it, without success.
>
>
>
> Anyone recall that software name?
>
>
>
> Paul McCall, Pres.
>
> PDMNet / Florida Broadband
>
> 658 Old Dixie Highway
>
> Vero Beach, FL 32962
>
> 772-564-6800 office
>
> 772-473-0352 cell
>
> www.pdmnet.com
>
> ***@pdmnet.net
>
>
>
> ------------------------------
>
> *Total Control Panel*
>
> Login <https://asp.reflexion.net/login?domain=litewire.net>
>
> To: ***@litewire.net
> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>
>
> From:
> 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com
> <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>
>
> Remove
> <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net>
> amazonses.com from my allow list
>
> *You received this message because the domain amazonses.com
> <http://amazonses.com> is on your allow list.*
>
>
>
>
> ------------------------------
>
> *Total Control Panel*
>
> Login <https://asp.reflexion.net/login?domain=litewire.net>
>
> To: ***@litewire.net
> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>
>
> From:
> 0000014b0d77435b-ab38d996-3969-48b6-aa66-4eb587603f11-***@amazonses.com
> <https://asp.reflexion.net/address-properties?aID=2997116882&domain=litewire.net>
>
> Remove
> <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997116882&domain=litewire.net>
> amazonses.com from my allow list
>
> *You received this message because the domain amazonses.com
> <http://amazonses.com> is on your allow list.*
>
>
>
>
Dennis Burgess
2015-01-21 18:07:43 UTC
Permalink
Yep all good! :D



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of Steve D
Sent: Wednesday, January 21, 2015 11:46 AM
To: af
Subject: Re: [AFMUG] RF frequency mapping program ?



Let the rage go.



It's okay. Deep breaths.



-Steve D



On Wed, Jan 21, 2015 at 9:28 AM, John Woodfield <***@jwcn.biz> wrote:

Nice try. I didn't cancel. I was called a "prick" on facebook and told to remove the code from my site as my account had been terminated for "tos violations"

Sent from my iPhone


On Jan 21, 2015, at 12:26 PM, Dennis Burgess <***@linktechs.net> wrote:

While I don’t want to get into what exactly happened as it don’t really matter. We provide a service with no contract. We try to offer the best service possible for a super inexpensive price. If you don’t like the service, then we don’t force you to use it, you can cancel your service at any time.



I just recommend that you try it out, our Facebook page usually has a free 30 day code on it, if not Jim can get you one I’m sure. That way you can even try it out for a month, free of charge. If you like it, stick with it, if you don’t, then we are sorry to see you go!



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of James Howard
Sent: Wednesday, January 21, 2015 11:18 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



I’m not trying to criticize Jim and Dennis for their part of this. I’m just wondering if they actually had it covered in there about posting negative stuff on other sites. I’ll admit I basically scanned their Terms on the site but I stopped and read the part about reviews and posts and it seemed to me that it could be interpreted to mean that you couldn’t post negative stuff on their site. I can see where it could be interpreted to mean you can’t post them anywhere but my understanding is that usually if it was contested legally, a situation like that would be interpreted in the favor of the user (basically the person who didn’t write the contract).



From: Af [mailto:af-***@afmug.com] On Behalf Of Steve D
Sent: Wednesday, January 21, 2015 11:08 AM
To: af
Subject: Re: [AFMUG] RF frequency mapping program ?



Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.



Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.



I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.



-Steve D



On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net> wrote:

Dennis,



I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.





James Howard

LiteWire Internet Services, Inc.







From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Yep.. bout the truth.. lol. J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM


To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?



Sheesh, slacker..



Jerry



From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:

www.towerocverage.com J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com <http://www.pdmnet.com/>

***@pdmnet.net



________________________________

Total Control Panel

Login <https://asp.reflexion.net/login?domain=litewire.net>

To: ***@litewire.net <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>

From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>

Remove <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net> amazonses.com from my allow list

You received this message because the domain amazonses.com is on your allow list.





________________________________

Total Control Panel

Login <https://asp.reflexion.net/login?domain=litewire.net>

To: ***@litewire.net <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>

From: 0000014b0d77435b-ab38d996-3969-48b6-aa66-4eb587603f11-***@amazonses.com <https://asp.reflexion.net/address-properties?aID=2997116882&domain=litewire.net>

Remove <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997116882&domain=litewire.net> amazonses.com from my allow list

You received this message because the domain amazonses.com is on your allow list.
Tyler Treat
2015-01-21 17:53:26 UTC
Permalink
​haha you took your business rant to facebook?

LIKE OMG GESS WAATTTTT??!?!?!?!




________________________________
From: Af <af-***@afmug.com> on behalf of John Woodfield <***@jwcn.biz>
Sent: Wednesday, January 21, 2015 11:28 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?

Nice try. I didn't cancel. I was called a "prick" on facebook and told to remove the code from my site as my account had been terminated for "tos violations"

Sent from my iPhone

On Jan 21, 2015, at 12:26 PM, Dennis Burgess <***@linktechs.net<mailto:***@linktechs.net>> wrote:

While I don’t want to get into what exactly happened as it don’t really matter. We provide a service with no contract. We try to offer the best service possible for a super inexpensive price. If you don’t like the service, then we don’t force you to use it, you can cancel your service at any time.

I just recommend that you try it out, our Facebook page usually has a free 30 day code on it, if not Jim can get you one I’m sure. That way you can even try it out for a month, free of charge. If you like it, stick with it, if you don’t, then we are sorry to see you go!

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of James Howard
Sent: Wednesday, January 21, 2015 11:18 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

I’m not trying to criticize Jim and Dennis for their part of this. I’m just wondering if they actually had it covered in there about posting negative stuff on other sites. I’ll admit I basically scanned their Terms on the site but I stopped and read the part about reviews and posts and it seemed to me that it could be interpreted to mean that you couldn’t post negative stuff on their site. I can see where it could be interpreted to mean you can’t post them anywhere but my understanding is that usually if it was contested legally, a situation like that would be interpreted in the favor of the user (basically the person who didn’t write the contract).

From: Af [mailto:af-***@afmug.com] On Behalf Of Steve D
Sent: Wednesday, January 21, 2015 11:08 AM
To: af
Subject: Re: [AFMUG] RF frequency mapping program ?

Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.

Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.

I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.

-Steve D

On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net<mailto:***@litewire.net>> wrote:
Dennis,

I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com<http://towercoverage.com>. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.


James Howard
LiteWire Internet Services, Inc.



From: Af [mailto:af-***@afmug.com<mailto:af-***@afmug.com>] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

Yep.. bout the truth.. lol. ☺

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270<tel:314-735-0270> – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM

To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

Well aren’t you monitoring every list and every forum all the time?

Sheesh, slacker..

Jerry

From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270<tel:314-735-0270> – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?



Buyer beware

Sent from my iPhone

On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net<mailto:***@linktechs.net>> wrote:
www.towerocverage.com<http://www.towerocverage.com> ☺

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270<tel:314-735-0270> – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: [AFMUG] RF frequency mapping program ?

Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.

Been searching this AM for it, without success.

Anyone recall that software name?

Paul McCall, Pres.
PDMNet / Florida Broadband
658 Old Dixie Highway
Vero Beach, FL 32962
772-564-6800<tel:772-564-6800> office
772-473-0352<tel:772-473-0352> cell
www.pdmnet.com<http://www.pdmnet.com/>
***@pdmnet.net<mailto:***@pdmnet.net>

________________________________
Total Control Panel

Login<https://asp.reflexion.net/login?domain=litewire.net>


To: ***@litewire.net<https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>

From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com<https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>


Remove<https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net> amazonses.com<http://amazonses.com> from my allow list



You received this message because the domain amazonses.com<http://amazonses.com> is on your allow list.




________________________________
Total Control Panel

Login<https://asp.reflexion.net/login?domain=litewire.net>


To: ***@litewire.net<https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>

From: 0000014b0d77435b-ab38d996-3969-48b6-aa66-4eb587603f11-***@amazonses.com<https://asp.reflexion.net/address-properties?aID=2997116882&domain=litewire.net>


Remove<https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997116882&domain=litewire.net> amazonses.com<http://amazonses.com> from my allow list



You received this message because the domain amazonses.com<http://amazonses.com> is on your allow list.
Seth Mattinen
2015-01-21 19:04:21 UTC
Permalink
On 1/21/15 9:53, Tyler Treat wrote:
> ​haha you took your business rant to facebook?
>
> LIKE OMG GESS WAATTTTT??!?!?!?!
>

Internet argument!
Dennis Burgess
2015-01-22 16:54:08 UTC
Permalink
I wish to apologies to the entire AFMUG list.

This argument should not be on here.... But I WILL NOT have something that myself and my team have accomplished be belittled by someone who "Didn't get his way instantly". I do not wish to continue the argument here, nor do I have any ill will against John.

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net – 314-735-0270 – www.linktechs.net


-----Original Message-----
From: Af [mailto:af-***@afmug.com] On Behalf Of Seth Mattinen
Sent: Wednesday, January 21, 2015 1:04 PM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?

On 1/21/15 9:53, Tyler Treat wrote:
> ​haha you took your business rant to facebook?
>
> LIKE
John Woodfield
2015-01-21 17:13:06 UTC
Permalink
If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all.

Sent from my iPhone

> On Jan 21, 2015, at 12:08 PM, Steve D <***@gmail.com> wrote:
>
> Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.
>
> Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.
>
> I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.
>
> -Steve D
>
>> On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net> wrote:
>> Dennis,
>>
>>
>>
>> I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.
>>
>>
>>
>>
>>
>> James Howard
>>
>> LiteWire Internet Services, Inc.
>>
>>
>>
>>
>>
>>
>>
>> From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
>> Sent: Wednesday, January 21, 2015 10:49 AM
>> To: ***@afmug.com
>> Subject: Re: [AFMUG] RF frequency mapping program ?
>>
>>
>>
>> Yep.. bout the truth.. lol. J
>>
>>
>>
>> Dennis Burgess, CTO, Link Technologies, Inc.
>>
>> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>>
>>
>>
>> From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
>> Sent: Wednesday, January 21, 2015 10:46 AM
>>
>>
>> To: ***@afmug.com
>> Subject: Re: [AFMUG] RF frequency mapping program ?
>>
>>
>> Well aren’t you monitoring every list and every forum all the time?
>>
>>
>>
>> Sheesh, slacker..
>>
>>
>>
>> Jerry
>>
>>
>>
>> From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
>> Sent: Wednesday, January 21, 2015 7:46 AM
>> To: ***@afmug.com
>> Subject: Re: [AFMUG] RF frequency mapping program ?
>>
>>
>>
>> What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.
>>
>>
>>
>> Dennis Burgess, CTO, Link Technologies, Inc.
>>
>> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>>
>>
>>
>> From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
>> Sent: Wednesday, January 21, 2015 9:19 AM
>> To: ***@afmug.com
>> Subject: Re: [AFMUG] RF frequency mapping program ?
>>
>>
>>
>>
>>
>>
>>
>> Buyer beware
>>
>> Sent from my iPhone
>>
>>
>> On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:
>>
>> www.towerocverage.com J
>>
>>
>>
>> Dennis Burgess, CTO, Link Technologies, Inc.
>>
>> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>>
>>
>>
>> From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
>> Sent: Wednesday, January 21, 2015 7:58 AM
>> To: ***@afmug.com
>> Subject: [AFMUG] RF frequency mapping program ?
>>
>>
>>
>> Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.
>>
>>
>>
>> Been searching this AM for it, without success.
>>
>>
>>
>> Anyone recall that software name?
>>
>>
>>
>> Paul McCall, Pres.
>>
>> PDMNet / Florida Broadband
>>
>> 658 Old Dixie Highway
>>
>> Vero Beach, FL 32962
>>
>> 772-564-6800 office
>>
>> 772-473-0352 cell
>>
>> www.pdmnet.com
>>
>> ***@pdmnet.net
>>
>>
>>
>> Total Control Panel
>>
>> Login
>>
>> To: ***@litewire.net
>>
>> From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com
>>
>> Remove amazonses.com from my allow list
>>
>> You received this message because the domain amazonses.com is on your allow list.
>>
>
CBB - Jay Fuller
2015-01-22 01:19:34 UTC
Permalink
Depends on other competitors out there. We don't answer phones or emails on weekends either - usually.
We do respond to outages tho

----- Original Message -----
From: John Woodfield
To: ***@afmug.com
Sent: Wednesday, January 21, 2015 11:13 AM
Subject: Re: [AFMUG] RF frequency mapping program ?


If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all.

Sent from my iPhone

On Jan 21, 2015, at 12:08 PM, Steve D <***@gmail.com> wrote:


Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.


Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.


I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.


-Steve D


On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net> wrote:

Dennis,



I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.





James Howard

LiteWire Internet Services, Inc.







From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Yep.. bout the truth.. lol. J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM


To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?



Sheesh, slacker..



Jerry



From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:

www.towerocverage.com J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com

***@pdmnet.net




--------------------------------------------------------------------------

Total Control Panel
Login


To: ***@litewire.net

From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com

Remove amazonses.com from my allow list



You received this message because the domain amazonses.com is on your allow list.
Dennis Burgess
2015-01-22 16:49:07 UTC
Permalink
The normal support method for that is to simply e-mail us. We do monitor e-mails quite often, as they are much simpler to monitor remotely 




Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of CBB - Jay Fuller
Sent: Wednesday, January 21, 2015 7:20 PM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?





Depends on other competitors out there. We don't answer phones or emails on weekends either - usually.

We do respond to outages tho



----- Original Message -----

From: John Woodfield <mailto:***@jwcn.biz>

To: ***@afmug.com

Sent: Wednesday, January 21, 2015 11:13 AM

Subject: Re: [AFMUG] RF frequency mapping program ?



If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all.

Sent from my iPhone


On Jan 21, 2015, at 12:08 PM, Steve D <***@gmail.com> wrote:

Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.



Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.



I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.



-Steve D



On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net> wrote:

Dennis,



I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.





James Howard

LiteWire Internet Services, Inc.







From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Yep.. bout the truth.. lol. J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM


To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?



Sheesh, slacker..



Jerry



From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:

www.towerocverage.com J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com <http://www.pdmnet.com/>

***@pdmnet.net



________________________________

Total Control Panel

Login <https://asp.reflexion.net/login?domain=litewire.net>

To: ***@litewire.net <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>

From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>

Remove <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net> amazonses.com from my allow list

You received this message because the domain amazonses.com is on your allow list.
Jerry Richardson (airCloud)
2015-01-21 16:50:53 UTC
Permalink
By the way used the service last week and found it to match damn close to RM



Nice job.



From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 8:46 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?



Sheesh, slacker..



Jerry



From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com <mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?



What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com <mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net <mailto:***@linktechs.net> > wrote:

www.towerocverage.com <http://www.towerocverage.com> :)



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com <mailto:***@afmug.com>
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com <http://www.pdmnet.com/>

***@pdmnet.net <mailto:***@pdmnet.net>
Dennis Burgess
2015-01-21 17:21:19 UTC
Permalink
Roger, the Author of radio mobile, is on-staff with us. He get a percentage of every account.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:51 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



By the way used the service last week and found it to match damn close to RM



Nice job.



From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 8:46 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?



Sheesh, slacker..



Jerry



From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:

www.towerocverage.com J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com <http://www.pdmnet.com/>

***@pdmnet.net
John Woodfield
2015-01-21 16:54:22 UTC
Permalink
That would be because RM is the underlying software they use lol

Sent from my iPhone

> On Jan 21, 2015, at 11:50 AM, Jerry Richardson (airCloud) <***@aircloud.com> wrote:
>
> By the way used the service last week and found it to match damn close to RM
>
> Nice job.
>
> From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
> Sent: Wednesday, January 21, 2015 8:46 AM
> To: ***@afmug.com
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
> Well aren’t you monitoring every list and every forum all the time?
>
> Sheesh, slacker..
>
> Jerry
>
> From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
> Sent: Wednesday, January 21, 2015 7:46 AM
> To: ***@afmug.com
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
> What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.
>
> Dennis Burgess, CTO, Link Technologies, Inc.
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
> From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
> Sent: Wednesday, January 21, 2015 9:19 AM
> To: ***@afmug.com
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
>
>
> Buyer beware
>
> Sent from my iPhone
>
> On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:
>
> www.towerocverage.com J
>
> Dennis Burgess, CTO, Link Technologies, Inc.
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
> From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
> Sent: Wednesday, January 21, 2015 7:58 AM
> To: ***@afmug.com
> Subject: [AFMUG] RF frequency mapping program ?
>
> Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.
>
> Been searching this AM for it, without success.
>
> Anyone recall that software name?
>
> Paul McCall, Pres.
> PDMNet / Florida Broadband
> 658 Old Dixie Highway
> Vero Beach, FL 32962
> 772-564-6800 office
> 772-473-0352 cell
> www.pdmnet.com
> ***@pdmnet.net
>
Dennis Burgess
2015-01-21 17:21:20 UTC
Permalink
Close,.. the best way of explaining that is it’s the “next version” .. more optimized, and simplified to do what ISPs need!



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 10:54 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



That would be because RM is the underlying software they use lol

Sent from my iPhone


On Jan 21, 2015, at 11:50 AM, Jerry Richardson (airCloud) <***@aircloud.com> wrote:

By the way used the service last week and found it to match damn close to RM



Nice job.



From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 8:46 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?



Sheesh, slacker..



Jerry



From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:

www.towerocverage.com J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com <http://www.pdmnet.com/>

***@pdmnet.net
John Woodfield
2015-01-22 02:00:38 UTC
Permalink
We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com.



John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937


-----Original Message-----
From: "CBB - Jay Fuller" <***@cyberbroadband.net>
Sent: Wednesday, January 21, 2015 8:19pm
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?





Depends on other competitors out there. We don't answer phones or emails on weekends either - usually.
We do respond to outages tho

----- Original Message -----
From: [ John Woodfield ]( mailto:***@jwcn.biz )
To: [ ***@afmug.com ]( mailto:***@afmug.com )
Sent: Wednesday, January 21, 2015 11:13 AM
Subject: Re: [AFMUG] RF frequency mapping program ?
If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all.

Sent from my iPhone

On Jan 21, 2015, at 12:08 PM, Steve D <[ ***@gmail.com ]( mailto:***@gmail.com )> wrote:



Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.
Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.
I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.
-Steve D


On Wed, Jan 21, 2015 at 8:58 AM, James Howard <[ ***@litewire.net ]( mailto:***@litewire.net )> wrote:



Dennis,

I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that [ towercoverage.com ]( http://towercoverage.com ). IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.


James Howard
LiteWire Internet Services, Inc.





From: Af [mailto:[ af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?

Yep.. bout the truth.. lol. J


Dennis Burgess, CTO, Link Technologies, Inc.
[ ***@linktechs.net ]( mailto:***@linktechs.net ) – [ 314-735-0270 ]( tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net )



From: Af [[ mailto:af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM


To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?

Sheesh, slacker..

Jerry



From: Af [[ mailto:af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?

What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.


Dennis Burgess, CTO, Link Technologies, Inc.
[ ***@linktechs.net ]( mailto:***@linktechs.net ) – [ 314-735-0270 ]( tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net )



From: Af [[ mailto:af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?






Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <[ ***@linktechs.net ]( mailto:***@linktechs.net )> wrote:

[ www.towerocverage.com ]( http://www.towerocverage.com ) J


Dennis Burgess, CTO, Link Technologies, Inc.
[ ***@linktechs.net ]( mailto:***@linktechs.net ) – [ 314-735-0270 ]( tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net )



From: Af [[ mailto:af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: [AFMUG] RF frequency mapping program ?

Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.

Been searching this AM for it, without success.

Anyone recall that software name?

Paul McCall, Pres.
PDMNet / Florida Broadband
658 Old Dixie Highway
Vero Beach, FL 32962
[ 772-564-6800 ]( tel:772-564-6800 ) office
[ 772-473-0352 ]( tel:772-473-0352 ) cell
[ www.pdmnet.com ]( http://www.pdmnet.com/ )
[ ***@pdmnet.net ]( mailto:***@pdmnet.net )






Total Control Panel
[ Login ]( https://asp.reflexion.net/login?domain=litewire.net )





To: [ ***@litewire.net ]( https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net )

From: [ 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com ]( https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net )


[ Remove ]( https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net ) [ amazonses.com ]( http://amazonses.com ) from my allow list



You received this message because the domain [ amazonses.com ]( http://amazonses.com ) is on your allow list.
Dennis Burgess
2015-01-22 16:49:08 UTC
Permalink
John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business.





Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 8:01 PM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com.







John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937



-----Original Message-----
From: "CBB - Jay Fuller" <***@cyberbroadband.net>
Sent: Wednesday, January 21, 2015 8:19pm
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Depends on other competitors out there. We don't answer phones or emails on weekends either - usually.

We do respond to outages tho



----- Original Message -----

From: John Woodfield <mailto:***@jwcn.biz>

To: ***@afmug.com

Sent: Wednesday, January 21, 2015 11:13 AM

Subject: Re: [AFMUG] RF frequency mapping program ?

If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all.

Sent from my iPhone


On Jan 21, 2015, at 12:08 PM, Steve D <***@gmail.com> wrote:

Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.

Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.

I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.

-Steve D



On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net> wrote:

Dennis,



I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.





James Howard

LiteWire Internet Services, Inc.







From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Yep.. bout the truth.. lol. J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM


To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?



Sheesh, slacker..



Jerry



From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:

www.towerocverage.com J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com <http://www.pdmnet.com/>

***@pdmnet.net




________________________________

Total Control Panel

Login <https://asp.reflexion.net/login?domain=litewire.net>

To: ***@litewire.net <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>

From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>

Remove <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net> amazonses.com from my allow list

You received this message because the domain amazonses.com is on your allow list.
Erich Kaiser
2015-01-22 16:51:25 UTC
Permalink
Maybe you guys should handle this offlist?

Erich

On Thu, Jan 22, 2015 at 10:49 AM, Dennis Burgess <***@linktechs.net>
wrote:

> John, the “entire site” was not down. Was there an issue, yes, was it
> fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal
> about you and your business.
>
>
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com] *On Behalf Of *John Woodfield
> *Sent:* Wednesday, January 21, 2015 8:01 PM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> We answer phones and emails on the weekend. I can say, I am working with
> Cloud RF for my towercoverage replacement. I had an issue last weekend and
> they responded to my email within 5 minutes and mine was an isolated issue.
> Not their entire site being down for two days like towercoverage.com.
>
>
>
>
>
>
>
> John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410)
> 708-1937
>
>
>
> -----Original Message-----
> From: "CBB - Jay Fuller" <***@cyberbroadband.net>
> Sent: Wednesday, January 21, 2015 8:19pm
> To: ***@afmug.com
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
>
>
> Depends on other competitors out there. We don't answer phones or emails
> on weekends either - usually.
>
> We do respond to outages tho
>
>
>
> ----- Original Message -----
>
> *From:* John Woodfield <***@jwcn.biz>
>
> *To:* ***@afmug.com
>
> *Sent:* Wednesday, January 21, 2015 11:13 AM
>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> If that is an absolute low I'd love to see how you treat your customers.
> This is not the days of running a WISP like it was 5 or 10 years ago. In
> this day it is utterly unacceptable to have an entire sight outage, ignore
> your phones and emails then only respond when you've been called out
> publicly. I've been there. It may be uncomfortable but that is reality.
> Prohibiting your customers from online reviews then applauding your own
> deplorable service? I don't know what world you live in but with that
> approach you won't be in business long if at all.
>
> Sent from my iPhone
>
>
> On Jan 21, 2015, at 12:08 PM, Steve D <***@gmail.com> wrote:
>
> Personally, I applaud the fact that he "fired" someone that insulted him
> and his coworkers.
>
> Whether it's in the TOS or not, thank you Dennis for standing up to that
> behaviour.
>
> I may never use your service (Cartography and GIS is a minor hobby of
> mine) so I can't comment how good or bad it is, but I know the difference
> between a bad review and someone who is just being rude. Obviously no
> professionalism on his part in that review I have zero respect for that.
> It's bad enough when we in this industry have to hear it from customers and
> take it, but effectively doing it to each other is an absolute low.
>
> -Steve D
>
>
>
> On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net> wrote:
>
> Dennis,
>
>
>
> I’m not trying to defend the poster or anything but could you point out
> where in your Terms that it prohibits what he did? I see your restriction
> on reviews etc but unless I’m missing something, that doesn’t specify posts
> or reviews on sites other that towercoverage.com. IANAL of course so
> maybe it’s implied, but what I read there seems to only apply to actions on
> your site.
>
>
>
>
>
> James Howard
>
> LiteWire Internet Services, Inc.
>
>
>
>
>
>
>
> *From:* Af [mailto:af-***@afmug.com] *On Behalf Of *Dennis Burgess
> *Sent:* Wednesday, January 21, 2015 10:49 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> Yep.. bout the truth.. lol. J
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *Jerry Richardson (airCloud)
> *Sent:* Wednesday, January 21, 2015 10:46 AM
>
>
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> Well aren’t you monitoring every list and every forum all the time?
>
>
>
> Sheesh, slacker..
>
>
>
> Jerry
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *Dennis Burgess
> *Sent:* Wednesday, January 21, 2015 7:46 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> What I love about this, is a person posted to this forum several hours
> PRIOR to sending in a support e-mail asking or telling us his account had
> an issue. If he would have sent the email quickly, I’m sure the issue
> would have been fixed much quicker. Typical end user issue, let’s not go
> through the normal support channels to get help. Going around support
> channels is quicker right! Guess you can’t win them all.
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *John Woodfield
> *Sent:* Wednesday, January 21, 2015 9:19 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
>
>
>
>
> Buyer beware
>
> Sent from my iPhone
>
>
> On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net>
> wrote:
>
> www.towerocverage.com J
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *Paul McCall
> *Sent:* Wednesday, January 21, 2015 7:58 AM
> *To:* ***@afmug.com
> *Subject:* [AFMUG] RF frequency mapping program ?
>
>
>
> Probably a couple months ago, someone posted a link (or name) of software
> that can lay out your Frequency usage on a map.
>
>
>
> Been searching this AM for it, without success.
>
>
>
> Anyone recall that software name?
>
>
>
> Paul McCall, Pres.
>
> PDMNet / Florida Broadband
>
> 658 Old Dixie Highway
>
> Vero Beach, FL 32962
>
> 772-564-6800 office
>
> 772-473-0352 cell
>
> www.pdmnet.com
>
> ***@pdmnet.net
>
>
>
> ------------------------------
>
> *Total Control Panel*
>
> Login <https://asp.reflexion.net/login?domain=litewire.net>
>
> To: ***@litewire.net
> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>
>
> From:
> 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com
> <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>
>
> Remove
> <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net>
> amazonses.com from my allow list
>
> *You received this message because the domain amazonses.com
> <http://amazonses.com> is on your allow list.*
>
>
>
>
John Woodfield
2015-01-22 16:54:01 UTC
Permalink
I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough?

I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have.



John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937


-----Original Message-----
From: "Dennis Burgess" <***@linktechs.net>
Sent: Thursday, January 22, 2015 11:49am
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?




John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business.


Dennis Burgess, CTO, Link Technologies, Inc.
[ ***@linktechs.net ]( mailto:***@linktechs.net ) – 314-735-0270 – [ www.linktechs.net ]( http://www.linktechs.net )

From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 8:01 PM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?

We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com.



John Woodfield Delmarva WiFi [ http://www.delmarvawifi.com ]( http://www.delmarvawifi.com ) cell (410) 708-1937


-----Original Message-----
From: "CBB - Jay Fuller" <[ ***@cyberbroadband.net ]( mailto:***@cyberbroadband.net )>
Sent: Wednesday, January 21, 2015 8:19pm
To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?




Depends on other competitors out there. We don't answer phones or emails on weekends either - usually.

We do respond to outages tho



----- Original Message -----

From: [ John Woodfield ]( mailto:***@jwcn.biz )

To: [ ***@afmug.com ]( mailto:***@afmug.com )

Sent: Wednesday, January 21, 2015 11:13 AM

Subject: Re: [AFMUG] RF frequency mapping program ?

If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all.

Sent from my iPhone


On Jan 21, 2015, at 12:08 PM, Steve D <[ ***@gmail.com ]( mailto:***@gmail.com )> wrote:


Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.

Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.

I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.

-Steve D



On Wed, Jan 21, 2015 at 8:58 AM, James Howard <[ ***@litewire.net ]( mailto:***@litewire.net )> wrote:


Dennis,

I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that [ towercoverage.com ]( http://towercoverage.com ). IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.


James Howard
LiteWire Internet Services, Inc.





From: Af [mailto:[ af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?

Yep.. bout the truth.. lol. J


Dennis Burgess, CTO, Link Technologies, Inc.
[ ***@linktechs.net ]( mailto:***@linktechs.net ) – [ 314-735-0270 ]( tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net )



From: Af [[ mailto:af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM



To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?

Sheesh, slacker..

Jerry



From: Af [[ mailto:af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?

What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.


Dennis Burgess, CTO, Link Technologies, Inc.
[ ***@linktechs.net ]( mailto:***@linktechs.net ) – [ 314-735-0270 ]( tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net )



From: Af [[ mailto:af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?






Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <[ ***@linktechs.net ]( mailto:***@linktechs.net )> wrote:

[ www.towerocverage.com ]( http://www.towerocverage.com ) J


Dennis Burgess, CTO, Link Technologies, Inc.
[ ***@linktechs.net ]( mailto:***@linktechs.net ) – [ 314-735-0270 ]( tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net )



From: Af [[ mailto:af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: [AFMUG] RF frequency mapping program ?

Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.

Been searching this AM for it, without success.

Anyone recall that software name?

Paul McCall, Pres.
PDMNet / Florida Broadband
658 Old Dixie Highway
Vero Beach, FL 32962
[ 772-564-6800 ]( tel:772-564-6800 ) office
[ 772-473-0352 ]( tel:772-473-0352 ) cell
[ www.pdmnet.com ]( http://www.pdmnet.com/ )
[ ***@pdmnet.net ]( mailto:***@pdmnet.net )






Total Control Panel
[ Login ]( https://asp.reflexion.net/login?domain=litewire.net )





To: [ ***@litewire.net ]( https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net )

From: [ 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com ]( https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net )


[ Remove ]( https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net ) [ amazonses.com ]( http://amazonses.com ) from my allow list



You received this message because the domain [ amazonses.com ]( http://amazonses.com ) is on your allow list.
Dennis Burgess
2015-01-22 17:07:10 UTC
Permalink
Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around.


As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Thursday, January 22, 2015 10:54 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough?



I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have.







John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937



-----Original Message-----
From: "Dennis Burgess" <***@linktechs.net>
Sent: Thursday, January 22, 2015 11:49am
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?

John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business.





Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 8:01 PM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com.







John Woodfield Delmarva WiFi http://www.delmarvawifi.com <http://www.delmarvawifi.com> cell (410) 708-1937



-----Original Message-----
From: "CBB - Jay Fuller" <***@cyberbroadband.net <mailto:***@cyberbroadband.net> >
Sent: Wednesday, January 21, 2015 8:19pm
To: ***@afmug.com <mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?



Depends on other competitors out there. We don't answer phones or emails on weekends either - usually.

We do respond to outages tho



----- Original Message -----

From: John Woodfield <mailto:***@jwcn.biz>

To: ***@afmug.com <mailto:***@afmug.com>

Sent: Wednesday, January 21, 2015 11:13 AM

Subject: Re: [AFMUG] RF frequency mapping program ?

If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all.

Sent from my iPhone


On Jan 21, 2015, at 12:08 PM, Steve D <***@gmail.com <mailto:***@gmail.com> > wrote:

Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.

Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.

I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.

-Steve D



On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net <mailto:***@litewire.net> > wrote:

Dennis,



I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com <http://towercoverage.com> . IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.





James Howard

LiteWire Internet Services, Inc.







From: Af [mailto:af-***@afmug.com <mailto:af-***@afmug.com> ] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: ***@afmug.com <mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?



Yep.. bout the truth.. lol. J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 <tel:314-735-0270> – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com <mailto:af-***@afmug.com> ] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM


To: ***@afmug.com <mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?



Sheesh, slacker..



Jerry



From: Af [mailto:af-***@afmug.com <mailto:af-***@afmug.com> ] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com <mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?



What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 <tel:314-735-0270> – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com <mailto:af-***@afmug.com> ] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com <mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net <mailto:***@linktechs.net> > wrote:

www.towerocverage.com <http://www.towerocverage.com> J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net <mailto:***@linktechs.net> – 314-735-0270 <tel:314-735-0270> – www.linktechs.net <http://www.linktechs.net>



From: Af [mailto:af-***@afmug.com <mailto:af-***@afmug.com> ] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com <mailto:***@afmug.com>
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 <tel:772-564-6800> office

772-473-0352 <tel:772-473-0352> cell

www.pdmnet.com <http://www.pdmnet.com/>

***@pdmnet.net <mailto:***@pdmnet.net>



________________________________

Total Control Panel

Login <https://asp.reflexion.net/login?domain=litewire.net>

To: ***@litewire.net <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>

From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>

Remove <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net> amazonses.com <http://amazonses.com> from my allow list

You received this message because the domain amazonses.com <http://amazonses.com> is on your allow list.
Adam Moffett
2015-01-22 17:10:08 UTC
Permalink
Apparently nobody wants the other to guy to have the last word. You've
both been slinging mud, you're both now covered in mud. Please stop now.

> Did you contact us prior to 4:54pm on Saturday, nope, that is the
> first e-mail we got from you... We were in the office and took many
> calls on the 2^nd, , so don’t know what number you called, but it
> wasn’t us! So, guess there is plenty of fault to go around.
>
>
> As far as your new provider, I won’t speak bad/good about someone
> else’s product. If someone wishes to know the differences, please
> contact us off-list or via our phone number listed below. I’m sure
> they offer a great product for you.
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net_ <mailto:***@linktechs.net> – 314-735-0270 –
> _www.linktechs.net_ <http://www.linktechs.net>
>
> *From:*Af [mailto:af-***@afmug.com] *On Behalf Of *John Woodfield
> *Sent:* Thursday, January 22, 2015 10:54 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> I checked several ISP's sites. All of their coverage maps were
> non-fuctional. Was your website itself down? No. Was the product you
> charge for non-functional? Absolutely. Did you respond prior to my
> rant on DSLR? No. Did you fix it prior to that post after it being
> down for a day? No. Did you answer your phones at any time on a
> Friday? No. Clear enough?
>
> I have a new company that charges less money and responds very quickly
> to issues. I suggest you move on, I sure have.
>
> John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410)
> 708-1937
>
>
>
> -----Original Message-----
> From: "Dennis Burgess" <***@linktechs.net
> <mailto:***@linktechs.net>>
> Sent: Thursday, January 22, 2015 11:49am
> To: ***@afmug.com <mailto:***@afmug.com>
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
> John, the “entire site” was not down. Was there an issue, yes, was it
> fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal
> about you and your business.
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net_ <mailto:***@linktechs.net> – 314-735-0270 –
> _www.linktechs.net_ <http://www.linktechs.net>
>
> *From:*Af [mailto:af-***@afmug.com] *On Behalf Of *John Woodfield
> *Sent:* Wednesday, January 21, 2015 8:01 PM
> *To:* ***@afmug.com <mailto:***@afmug.com>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> We answer phones and emails on the weekend. I can say, I am working
> with Cloud RF for my towercoverage replacement. I had an issue last
> weekend and they responded to my email within 5 minutes and mine was
> an isolated issue. Not their entire site being down for two days like
> towercoverage.com.
>
> John Woodfield Delmarva WiFi _http://www.delmarvawifi.com_ cell (410)
> 708-1937
>
>
>
> -----Original Message-----
> From: "CBB - Jay Fuller" <***@cyberbroadband.net_
> <mailto:***@cyberbroadband.net>>
> Sent: Wednesday, January 21, 2015 8:19pm
> To: ***@afmug.com_ <mailto:***@afmug.com>
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
> Depends on other competitors out there. We don't answer phones or
> emails on weekends either - usually.
>
> We do respond to outages tho
>
> ----- Original Message -----
>
> *From:*_John Woodfield_ <mailto:***@jwcn.biz>
>
> *To:****@afmug.com_ <mailto:***@afmug.com>
>
> *Sent:*Wednesday, January 21, 2015 11:13 AM
>
> *Subject:*Re: [AFMUG] RF frequency mapping program ?
>
> If that is an absolute low I'd love to see how you treat your
> customers. This is not the days of running a WISP like it was 5 or
> 10 years ago. In this day it is utterly unacceptable to have an
> entire sight outage, ignore your phones and emails then only
> respond when you've been called out publicly. I've been there. It
> may be uncomfortable but that is reality. Prohibiting your
> customers from online reviews then applauding your own deplorable
> service? I don't know what world you live in but with that
> approach you won't be in business long if at all.
>
> Sent from my iPhone
>
>
> On Jan 21, 2015, at 12:08 PM, Steve D <***@gmail.com_
> <mailto:***@gmail.com>> wrote:
>
> Personally, I applaud the fact that he "fired" someone that
> insulted him and his coworkers.
>
> Whether it's in the TOS or not, thank you Dennis for standing
> up to that behaviour.
>
> I may never use your service (Cartography and GIS is a minor
> hobby of mine) so I can't comment how good or bad it is, but I
> know the difference between a bad review and someone who is
> just being rude. Obviously no professionalism on his part in
> that review I have zero respect for that. It's bad enough
> when we in this industry have to hear it from customers and
> take it, but effectively doing it to each other is an absolute
> low.
>
> -Steve D
>
> On Wed, Jan 21, 2015 at 8:58 AM, James Howard
> <***@litewire.net_ <mailto:***@litewire.net>> wrote:
>
> Dennis,
>
> I’m not trying to defend the poster or anything but could you
> point out where in your Terms that it prohibits what he did? I
> see your restriction on reviews etc but unless I’m missing
> something, that doesn’t specify posts or reviews on sites
> other that _towercoverage.com_ <http://towercoverage.com>.
> IANAL of course so maybe it’s implied, but what I read there
> seems to only apply to actions on your site.
>
> James Howard
>
> LiteWire Internet Services, Inc.
>
> *From:*Af [mailto:_af-***@afmug.com_
> <mailto:af-***@afmug.com>] *On Behalf Of *Dennis Burgess
> *Sent:* Wednesday, January 21, 2015 10:49 AM
> *To:* ***@afmug.com_ <mailto:***@afmug.com>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> Yep.. bout the truth.. lol. J
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net_ <mailto:***@linktechs.net> –
> _314-735-0270_ <tel:314-735-0270> – _www.linktechs.net_
> <http://www.linktechs.net>
>
> *From:*Af [_mailto:af-***@afmug.com_] *On Behalf Of *Jerry
> Richardson (airCloud)
> *Sent:* Wednesday, January 21, 2015 10:46 AM
>
>
> *To:* ***@afmug.com_ <mailto:***@afmug.com>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> Well aren’t you monitoring every list and every forum all the
> time?
>
> Sheesh, slacker..
>
> Jerry
>
> *From:*Af [_mailto:af-***@afmug.com_] *On Behalf Of
> *Dennis Burgess
> *Sent:* Wednesday, January 21, 2015 7:46 AM
> *To:* ***@afmug.com_ <mailto:***@afmug.com>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> What I love about this, is a person posted to this forum
> several hours PRIOR to sending in a support e-mail asking or
> telling us his account had an issue. If he would have sent
> the email quickly, I’m sure the issue would have been fixed
> much quicker. Typical end user issue, let’s not go through
> the normal support channels to get help. Going around support
> channels is quicker right! Guess you can’t win them all.
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net_ <mailto:***@linktechs.net> –
> _314-735-0270_ <tel:314-735-0270> – _www.linktechs.net_
> <http://www.linktechs.net>
>
> *From:*Af [_mailto:af-***@afmug.com_] *On Behalf Of *John
> Woodfield
> *Sent:* Wednesday, January 21, 2015 9:19 AM
> *To:* ***@afmug.com_ <mailto:***@afmug.com>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> Buyer beware
>
> Sent from my iPhone
>
>
> On Jan 21, 2015, at 10:11 AM, Dennis Burgess
> <***@linktechs.net_ <mailto:***@linktechs.net>>
> wrote:
>
> _www.towerocverage.com_ <http://www.towerocverage.com> J
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net_ <mailto:***@linktechs.net> –
> _314-735-0270_ <tel:314-735-0270> – _www.linktechs.net_
> <http://www.linktechs.net>
>
> *From:*Af [_mailto:af-***@afmug.com_] *On Behalf Of
> *Paul McCall
> *Sent:* Wednesday, January 21, 2015 7:58 AM
> *To:* ***@afmug.com_ <mailto:***@afmug.com>
> *Subject:* [AFMUG] RF frequency mapping program ?
>
> Probably a couple months ago, someone posted a link (or
> name) of software that can lay out your Frequency usage on
> a map.
>
> Been searching this AM for it, without success.
>
> Anyone recall that software name?
>
> Paul McCall, Pres.
>
> PDMNet / Florida Broadband
>
> 658 Old Dixie Highway
>
> Vero Beach, FL 32962
>
> _772-564-6800_ <tel:772-564-6800> office
>
> _772-473-0352_ <tel:772-473-0352> cell
>
> _www.pdmnet.com_ <http://www.pdmnet.com/>
>
> ***@pdmnet.net_ <mailto:***@pdmnet.net>
>
> ------------------------------------------------------------------------
>
> *Total Control Panel*
>
>
>
> _Login_ <https://asp.reflexion.net/login?domain=litewire.net>
>
> To: ***@litewire.net_
> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>
>
> From:
> _0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com_
> <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>
>
>
>
> _Remove_
> <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net>
> _amazonses.com_ <http://amazonses.com> from my allow list
>
> /You received this message because the domain _amazonses.com_
> <http://amazonses.com> is on your allow list./
>
James Howard
2015-01-22 17:18:26 UTC
Permalink
Maybe Chuck needs to break out the fire hose and wash off all the mud.


[http://t3.gstatic.com/images?q=tbn:ANd9GcQGzFUwUMCNR_KPvKbNbtuDVxcpKN-4oU1PQU6HkbIiMwUVI6wX]


From: Af [mailto:af-***@afmug.com] On Behalf Of Mike Hammett
Sent: Thursday, January 22, 2015 11:16 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?

I don't want to see either of them covered in mud.


-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com

[http://www.ics-il.com/images/fbicon.png]<https://www.facebook.com/ICSIL>[http://www.ics-il.com/images/googleicon.png]<https://plus.google.com/+IntelligentComputingSolutionsDeKalb>[http://www.ics-il.com/images/linkedinicon.png]<https://www.linkedin.com/company/intelligent-computing-solutions>[http://www.ics-il.com/images/twittericon.png]<https://twitter.com/ICSIL>

________________________________
From: "Adam Moffett" <***@gmail.com<mailto:***@gmail.com>>
To: ***@afmug.com<mailto:***@afmug.com>
Sent: Thursday, January 22, 2015 11:10:08 AM
Subject: Re: [AFMUG] RF frequency mapping program ?

Apparently nobody wants the other to guy to have the last word. You've both been slinging mud, you're both now covered in mud. Please stop now.
Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around.

As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you.

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Thursday, January 22, 2015 10:54 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?


I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough?



I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have.







John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937


-----Original Message-----
From: "Dennis Burgess" <***@linktechs.net<mailto:***@linktechs.net>>
Sent: Thursday, January 22, 2015 11:49am
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?
John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business.


Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270 – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 8:01 PM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com.



John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937


-----Original Message-----
From: "CBB - Jay Fuller" <***@cyberbroadband.net<mailto:***@cyberbroadband.net>>
Sent: Wednesday, January 21, 2015 8:19pm
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

Depends on other competitors out there. We don't answer phones or emails on weekends either - usually.
We do respond to outages tho

----- Original Message -----
From: John Woodfield<mailto:***@jwcn.biz>
To: ***@afmug.com<mailto:***@afmug.com>
Sent: Wednesday, January 21, 2015 11:13 AM
Subject: Re: [AFMUG] RF frequency mapping program ?
If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all.

Sent from my iPhone

On Jan 21, 2015, at 12:08 PM, Steve D <***@gmail.com<mailto:***@gmail.com>> wrote:
Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.
Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.
I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.
-Steve D

On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net<mailto:***@litewire.net>> wrote:
Dennis,

I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com<http://towercoverage.com>. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.


James Howard
LiteWire Internet Services, Inc.



From: Af [mailto:af-***@afmug.com<mailto:af-***@afmug.com>] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

Yep.. bout the truth.. lol. ☺

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270<tel:314-735-0270> – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM

To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

Well aren’t you monitoring every list and every forum all the time?

Sheesh, slacker..

Jerry

From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270<tel:314-735-0270> – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?



Buyer beware

Sent from my iPhone

On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net<mailto:***@linktechs.net>> wrote:
www.towerocverage.com<http://www.towerocverage.com> ☺

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net<mailto:***@linktechs.net> – 314-735-0270<tel:314-735-0270> – www.linktechs.net<http://www.linktechs.net>

From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com<mailto:***@afmug.com>
Subject: [AFMUG] RF frequency mapping program ?

Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.

Been searching this AM for it, without success.

Anyone recall that software name?

Paul McCall, Pres.
PDMNet / Florida Broadband
658 Old Dixie Highway
Vero Beach, FL 32962
772-564-6800<tel:772-564-6800> office
772-473-0352<tel:772-473-0352> cell
www.pdmnet.com<http://www.pdmnet.com/>
***@pdmnet.net<mailto:***@pdmnet.net>

________________________________
Total Control Panel

Login<https://asp.reflexion.net/login?domain=litewire.net>


To: ***@litewire.net<https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>

From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com<https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>


Remove<https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net> amazonses.com<http://amazonses.com> from my allow list



You received this message because the domain amazonses.com<http://amazonses.com> is on your allow list.





________________________________
Total Control Panel

Login<https://asp.reflexion.net/login?domain=litewire.net>


To: ***@litewire.net<https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>

From: 0000014b12a48edf-af905535-7f93-4674-baf2-22910e6eaf5c-***@amazonses.com<https://asp.reflexion.net/address-properties?aID=2999967014&domain=litewire.net>


Remove<https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2999967014&domain=litewire.net> amazonses.com from my allow list



You received this message because the domain amazonses.com is on your allow list.
Josh Luthman
2015-01-22 17:22:42 UTC
Permalink
I will in contrast to previously posted messages I'm happy with the service
for my uses. My calls and emails are answered regularly and timely enough
to satisfy my needs.

Sorry you had a bad experience, but you make yourself look very
unprofessional with your links and posts, especially with your choice of
words. Let's just agree to disagree and move on.
On Jan 22, 2015 12:18 PM, "James Howard" <***@litewire.net> wrote:

> Maybe Chuck needs to break out the fire hose and wash off all the mud.
>
>
>
>
>
> [image:
> http://t3.gstatic.com/images?q=tbn:ANd9GcQGzFUwUMCNR_KPvKbNbtuDVxcpKN-4oU1PQU6HkbIiMwUVI6wX]
>
>
>
>
>
> *From:* Af [mailto:af-***@afmug.com] *On Behalf Of *Mike Hammett
> *Sent:* Thursday, January 22, 2015 11:16 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> I don't want to see either of them covered in mud.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
>
> ------------------------------
>
> *From: *"Adam Moffett" <***@gmail.com>
> *To: ****@afmug.com
> *Sent: *Thursday, January 22, 2015 11:10:08 AM
> *Subject: *Re: [AFMUG] RF frequency mapping program ?
>
> Apparently nobody wants the other to guy to have the last word. You've
> both been slinging mud, you're both now covered in mud. Please stop now.
>
> Did you contact us prior to 4:54pm on Saturday, nope, that is the first
> e-mail we got from you... We were in the office and took many calls on the
> 2nd, , so don’t know what number you called, but it wasn’t us! So,
> guess there is plenty of fault to go around.
>
>
> As far as your new provider, I won’t speak bad/good about someone else’s
> product. If someone wishes to know the differences, please contact us
> off-list or via our phone number listed below. I’m sure they offer a
> great product for you.
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *John Woodfield
> *Sent:* Thursday, January 22, 2015 10:54 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> I checked several ISP's sites. All of their coverage maps were
> non-fuctional. Was your website itself down? No. Was the product you charge
> for non-functional? Absolutely. Did you respond prior to my rant on DSLR?
> No. Did you fix it prior to that post after it being down for a day? No.
> Did you answer your phones at any time on a Friday? No. Clear enough?
>
>
>
> I have a new company that charges less money and responds very quickly to
> issues. I suggest you move on, I sure have.
>
>
>
>
>
>
>
> John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410)
> 708-1937
>
>
>
> -----Original Message-----
> From: "Dennis Burgess" <***@linktechs.net>
> Sent: Thursday, January 22, 2015 11:49am
> To: ***@afmug.com
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
> John, the “entire site” was not down. Was there an issue, yes, was it
> fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal
> about you and your business.
>
>
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *John Woodfield
> *Sent:* Wednesday, January 21, 2015 8:01 PM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> We answer phones and emails on the weekend. I can say, I am working with
> Cloud RF for my towercoverage replacement. I had an issue last weekend and
> they responded to my email within 5 minutes and mine was an isolated issue.
> Not their entire site being down for two days like towercoverage.com.
>
>
>
>
>
>
>
> John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410)
> 708-1937
>
>
>
> -----Original Message-----
> From: "CBB - Jay Fuller" <***@cyberbroadband.net>
> Sent: Wednesday, January 21, 2015 8:19pm
> To: ***@afmug.com
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
>
>
> Depends on other competitors out there. We don't answer phones or emails
> on weekends either - usually.
>
> We do respond to outages tho
>
>
>
> ----- Original Message -----
>
> *From:* John Woodfield <***@jwcn.biz>
>
> *To:* ***@afmug.com
>
> *Sent:* Wednesday, January 21, 2015 11:13 AM
>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> If that is an absolute low I'd love to see how you treat your customers.
> This is not the days of running a WISP like it was 5 or 10 years ago. In
> this day it is utterly unacceptable to have an entire sight outage, ignore
> your phones and emails then only respond when you've been called out
> publicly. I've been there. It may be uncomfortable but that is reality.
> Prohibiting your customers from online reviews then applauding your own
> deplorable service? I don't know what world you live in but with that
> approach you won't be in business long if at all.
>
> Sent from my iPhone
>
>
> On Jan 21, 2015, at 12:08 PM, Steve D <***@gmail.com> wrote:
>
> Personally, I applaud the fact that he "fired" someone that insulted him
> and his coworkers.
>
> Whether it's in the TOS or not, thank you Dennis for standing up to that
> behaviour.
>
> I may never use your service (Cartography and GIS is a minor hobby of
> mine) so I can't comment how good or bad it is, but I know the difference
> between a bad review and someone who is just being rude. Obviously no
> professionalism on his part in that review I have zero respect for that.
> It's bad enough when we in this industry have to hear it from customers and
> take it, but effectively doing it to each other is an absolute low.
>
> -Steve D
>
>
>
> On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net> wrote:
>
> Dennis,
>
>
>
> I’m not trying to defend the poster or anything but could you point out
> where in your Terms that it prohibits what he did? I see your restriction
> on reviews etc but unless I’m missing something, that doesn’t specify posts
> or reviews on sites other that towercoverage.com. IANAL of course so
> maybe it’s implied, but what I read there seems to only apply to actions on
> your site.
>
>
>
>
>
> James Howard
>
> LiteWire Internet Services, Inc.
>
>
>
>
>
>
>
> *From:* Af [mailto:af-***@afmug.com] *On Behalf Of *Dennis Burgess
> *Sent:* Wednesday, January 21, 2015 10:49 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> Yep.. bout the truth.. lol. J
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *Jerry Richardson (airCloud)
> *Sent:* Wednesday, January 21, 2015 10:46 AM
>
>
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> Well aren’t you monitoring every list and every forum all the time?
>
>
>
> Sheesh, slacker..
>
>
>
> Jerry
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *Dennis Burgess
> *Sent:* Wednesday, January 21, 2015 7:46 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
> What I love about this, is a person posted to this forum several hours
> PRIOR to sending in a support e-mail asking or telling us his account had
> an issue. If he would have sent the email quickly, I’m sure the issue
> would have been fixed much quicker. Typical end user issue, let’s not go
> through the normal support channels to get help. Going around support
> channels is quicker right! Guess you can’t win them all.
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *John Woodfield
> *Sent:* Wednesday, January 21, 2015 9:19 AM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
>
>
>
>
>
> Buyer beware
>
> Sent from my iPhone
>
>
> On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net>
> wrote:
>
> www.towerocverage.com J
>
>
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
>
> *From:* Af [mailto:af-***@afmug.com <af-***@afmug.com>] *On
> Behalf Of *Paul McCall
> *Sent:* Wednesday, January 21, 2015 7:58 AM
> *To:* ***@afmug.com
> *Subject:* [AFMUG] RF frequency mapping program ?
>
>
>
> Probably a couple months ago, someone posted a link (or name) of software
> that can lay out your Frequency usage on a map.
>
>
>
> Been searching this AM for it, without success.
>
>
>
> Anyone recall that software name?
>
>
>
> Paul McCall, Pres.
>
> PDMNet / Florida Broadband
>
> 658 Old Dixie Highway
>
> Vero Beach, FL 32962
>
> 772-564-6800 office
>
> 772-473-0352 cell
>
> www.pdmnet.com
>
> ***@pdmnet.net
>
>
>
> ------------------------------
>
> *Total Control Panel*
>
> Login <https://asp.reflexion.net/login?domain=litewire.net>
>
> To: ***@litewire.net
> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>
>
> From:
> 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com
> <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>
>
> Remove
> <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net>
> amazonses.com from my allow list
>
> *You received this message because the domain amazonses.com
> <http://amazonses.com> is on your allow list.*
>
>
>
>
>
>
> ------------------------------
>
> *Total Control Panel*
>
> Login <https://asp.reflexion.net/login?domain=litewire.net>
>
> To: ***@litewire.net
> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>
>
> From:
> 0000014b12a48edf-af905535-7f93-4674-baf2-22910e6eaf5c-***@amazonses.com
> <https://asp.reflexion.net/address-properties?aID=2999967014&domain=litewire.net>
>
> Remove
> <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2999967014&domain=litewire.net>
> amazonses.com from my allow list
>
> *You received this message because the domain amazonses.com
> <http://amazonses.com> is on your allow list.*
>
>
>
c***@wbmfg.com
2015-01-22 21:10:07 UTC
Permalink
Mud, covered with mud.... Jamie Curtis...

Remember the feud on Part-15 about 10 years ago. Two wisps in the Chicago area. Dirty deeds were alleged. Cannot remember the parties. Michael may have been one of them. I think amps were involved. Let’s revive that thread!

From: Josh Luthman
Sent: Thursday, January 22, 2015 10:22 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?

I will in contrast to previously posted messages I'm happy with the service for my uses. My calls and emails are answered regularly and timely enough to satisfy my needs.

Sorry you had a bad experience, but you make yourself look very unprofessional with your links and posts, especially with your choice of words. Let's just agree to disagree and move on.

On Jan 22, 2015 12:18 PM, "James Howard" <***@litewire.net> wrote:

Maybe Chuck needs to break out the fire hose and wash off all the mud.











From: Af [mailto:af-***@afmug.com] On Behalf Of Mike Hammett
Sent: Thursday, January 22, 2015 11:16 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



I don't want to see either of them covered in mud.



-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com






------------------------------------------------------------------------------

From: "Adam Moffett" <***@gmail.com>
To: ***@afmug.com
Sent: Thursday, January 22, 2015 11:10:08 AM
Subject: Re: [AFMUG] RF frequency mapping program ?



Apparently nobody wants the other to guy to have the last word. You've both been slinging mud, you're both now covered in mud. Please stop now.

Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around.


As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Thursday, January 22, 2015 10:54 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough?



I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have.







John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937



-----Original Message-----
From: "Dennis Burgess" <***@linktechs.net>
Sent: Thursday, January 22, 2015 11:49am
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?

John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business.





Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 8:01 PM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com.







John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937



-----Original Message-----
From: "CBB - Jay Fuller" <***@cyberbroadband.net>
Sent: Wednesday, January 21, 2015 8:19pm
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Depends on other competitors out there. We don't answer phones or emails on weekends either - usually.

We do respond to outages tho



----- Original Message -----

From: John Woodfield

To: ***@afmug.com

Sent: Wednesday, January 21, 2015 11:13 AM

Subject: Re: [AFMUG] RF frequency mapping program ?

If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all.

Sent from my iPhone


On Jan 21, 2015, at 12:08 PM, Steve D <***@gmail.com> wrote:

Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.

Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.

I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.

-Steve D



On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net> wrote:

Dennis,



I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.





James Howard

LiteWire Internet Services, Inc.







From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Yep.. bout the truth.. lol. J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM


To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?



Sheesh, slacker..



Jerry



From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net> wrote:

www.towerocverage.com J



Dennis Burgess, CTO, Link Technologies, Inc.

***@linktechs.net – 314-735-0270 – www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: ***@afmug.com
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com

***@pdmnet.net




------------------------------------------------------------------------

Total Control Panel
Login


To: ***@litewire.net

From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com

Remove amazonses.com from my allow list



You received this message because the domain amazonses.com is on your allow list.










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To: ***@litewire.net

From: 0000014b12a48edf-af905535-7f93-4674-baf2-22910e6eaf5c-***@amazonses.com

Remove amazonses.com from my allow list



You received this message because the domain amazonses.com is on your allow list.
Jason McKemie
2015-01-22 21:12:31 UTC
Permalink
I QUIT!!!

:-)

On Thursday, January 22, 2015, <***@wbmfg.com> wrote:

> Mud, covered with mud.... Jamie Curtis...
>
> Remember the feud on Part-15 about 10 years ago. Two wisps in the Chicago
> area. Dirty deeds were alleged. Cannot remember the parties. Michael may
> have been one of them. I think amps were involved. Let’s revive that
> thread!
>
> *From:* Josh Luthman
> <javascript:_e(%7B%7D,'cvml','***@imaginenetworksllc.com');>
> *Sent:* Thursday, January 22, 2015 10:22 AM
> *To:* ***@afmug.com <javascript:_e(%7B%7D,'cvml','***@afmug.com');>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
>
> I will in contrast to previously posted messages I'm happy with the
> service for my uses. My calls and emails are answered regularly and timely
> enough to satisfy my needs.
>
> Sorry you had a bad experience, but you make yourself look very
> unprofessional with your links and posts, especially with your choice of
> words. Let's just agree to disagree and move on.
> On Jan 22, 2015 12:18 PM, "James Howard" <***@litewire.net
> <javascript:_e(%7B%7D,'cvml','***@litewire.net');>> wrote:
>
>> Maybe Chuck needs to break out the fire hose and wash off all the mud.
>>
>>
>>
>>
>>
>> [image:
>> http://t3.gstatic.com/images?q=tbn:ANd9GcQGzFUwUMCNR_KPvKbNbtuDVxcpKN-4oU1PQU6HkbIiMwUVI6wX]
>>
>>
>>
>>
>>
>> *From:* Af [mailto:af-***@afmug.com
>> <javascript:_e(%7B%7D,'cvml','af-***@afmug.com');>] *On Behalf Of *Mike
>> Hammett
>> *Sent:* Thursday, January 22, 2015 11:16 AM
>> *To:* ***@afmug.com <javascript:_e(%7B%7D,'cvml','***@afmug.com');>
>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>
>>
>>
>> I don't want to see either of them covered in mud.
>>
>>
>>
>> -----
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>>
>> <https://www.facebook.com/ICSIL>
>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>> <https://twitter.com/ICSIL>
>>
>> ------------------------------
>>
>> *From: *"Adam Moffett" <***@gmail.com
>> <javascript:_e(%7B%7D,'cvml','***@gmail.com');>>
>> *To: ****@afmug.com <javascript:_e(%7B%7D,'cvml','***@afmug.com');>
>> *Sent: *Thursday, January 22, 2015 11:10:08 AM
>> *Subject: *Re: [AFMUG] RF frequency mapping program ?
>>
>> Apparently nobody wants the other to guy to have the last word. You've
>> both been slinging mud, you're both now covered in mud. Please stop now.
>>
>> Did you contact us prior to 4:54pm on Saturday, nope, that is the first
>> e-mail we got from you... We were in the office and took many calls on the
>> 2nd, , so don’t know what number you called, but it wasn’t us! So,
>> guess there is plenty of fault to go around.
>>
>>
>> As far as your new provider, I won’t speak bad/good about someone else’s
>> product. If someone wishes to know the differences, please contact us
>> off-list or via our phone number listed below. I’m sure they offer a
>> great product for you.
>>
>>
>>
>> Dennis Burgess, CTO, Link Technologies, Inc.
>>
>> ***@linktechs.net
>> <javascript:_e(%7B%7D,'cvml','***@linktechs.net');> – 314-735-0270 –
>> www.linktechs.net
>>
>>
>>
>> *From:* Af [mailto:af-***@afmug.com
>> <javascript:_e(%7B%7D,'cvml','af-***@afmug.com');>] *On Behalf Of *John
>> Woodfield
>> *Sent:* Thursday, January 22, 2015 10:54 AM
>> *To:* ***@afmug.com <javascript:_e(%7B%7D,'cvml','***@afmug.com');>
>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>
>>
>>
>> I checked several ISP's sites. All of their coverage maps were
>> non-fuctional. Was your website itself down? No. Was the product you charge
>> for non-functional? Absolutely. Did you respond prior to my rant on DSLR?
>> No. Did you fix it prior to that post after it being down for a day? No.
>> Did you answer your phones at any time on a Friday? No. Clear enough?
>>
>>
>>
>> I have a new company that charges less money and responds very quickly to
>> issues. I suggest you move on, I sure have.
>>
>>
>>
>>
>>
>>
>>
>> John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410)
>> 708-1937 <%28410%29%20708-1937>
>>
>>
>>
>> -----Original Message-----
>> From: "Dennis Burgess" <***@linktechs.net
>> <javascript:_e(%7B%7D,'cvml','***@linktechs.net');>>
>> Sent: Thursday, January 22, 2015 11:49am
>> To: ***@afmug.com <javascript:_e(%7B%7D,'cvml','***@afmug.com');>
>> Subject: Re: [AFMUG] RF frequency mapping program ?
>>
>> John, the “entire site” was not down. Was there an issue, yes, was it
>> fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal
>> about you and your business.
>>
>>
>>
>>
>>
>> Dennis Burgess, CTO, Link Technologies, Inc.
>>
>> ***@linktechs.net
>> <javascript:_e(%7B%7D,'cvml','***@linktechs.net');> – 314-735-0270 –
>> www.linktechs.net
>>
>>
>>
>> *From:* Af [mailto:af-***@afmug.com
>> <javascript:_e(%7B%7D,'cvml','af-***@afmug.com');>] *On Behalf Of *John
>> Woodfield
>> *Sent:* Wednesday, January 21, 2015 8:01 PM
>> *To:* ***@afmug.com <javascript:_e(%7B%7D,'cvml','***@afmug.com');>
>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>
>>
>>
>> We answer phones and emails on the weekend. I can say, I am working with
>> Cloud RF for my towercoverage replacement. I had an issue last weekend and
>> they responded to my email within 5 minutes and mine was an isolated issue.
>> Not their entire site being down for two days like towercoverage.com.
>>
>>
>>
>>
>>
>>
>>
>> John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410)
>> 708-1937 <%28410%29%20708-1937>
>>
>>
>>
>> -----Original Message-----
>> From: "CBB - Jay Fuller" <***@cyberbroadband.net
>> <javascript:_e(%7B%7D,'cvml','***@cyberbroadband.net');>>
>> Sent: Wednesday, January 21, 2015 8:19pm
>> To: ***@afmug.com <javascript:_e(%7B%7D,'cvml','***@afmug.com');>
>> Subject: Re: [AFMUG] RF frequency mapping program ?
>>
>>
>>
>> Depends on other competitors out there. We don't answer phones or emails
>> on weekends either - usually.
>>
>> We do respond to outages tho
>>
>>
>>
>> ----- Original Message -----
>>
>> *From:* John Woodfield
>> <javascript:_e(%7B%7D,'cvml','***@jwcn.biz');>
>>
>> *To:* ***@afmug.com <javascript:_e(%7B%7D,'cvml','***@afmug.com');>
>>
>> *Sent:* Wednesday, January 21, 2015 11:13 AM
>>
>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>
>> If that is an absolute low I'd love to see how you treat your customers.
>> This is not the days of running a WISP like it was 5 or 10 years ago. In
>> this day it is utterly unacceptable to have an entire sight outage, ignore
>> your phones and emails then only respond when you've been called out
>> publicly. I've been there. It may be uncomfortable but that is reality.
>> Prohibiting your customers from online reviews then applauding your own
>> deplorable service? I don't know what world you live in but with that
>> approach you won't be in business long if at all.
>>
>> Sent from my iPhone
>>
>>
>> On Jan 21, 2015, at 12:08 PM, Steve D <***@gmail.com
>> <javascript:_e(%7B%7D,'cvml','***@gmail.com');>> wrote:
>>
>> Personally, I applaud the fact that he "fired" someone that insulted
>> him and his coworkers.
>>
>> Whether it's in the TOS or not, thank you Dennis for standing up to that
>> behaviour.
>>
>> I may never use your service (Cartography and GIS is a minor hobby of
>> mine) so I can't comment how good or bad it is, but I know the difference
>> between a bad review and someone who is just being rude. Obviously no
>> professionalism on his part in that review I have zero respect for that.
>> It's bad enough when we in this industry have to hear it from customers and
>> take it, but effectively doing it to each other is an absolute low.
>>
>> -Steve D
>>
>>
>>
>> On Wed, Jan 21, 2015 at 8:58 AM, James Howard <***@litewire.net
>> <javascript:_e(%7B%7D,'cvml','***@litewire.net');>> wrote:
>>
>> Dennis,
>>
>>
>>
>> I’m not trying to defend the poster or anything but could you point out
>> where in your Terms that it prohibits what he did? I see your restriction
>> on reviews etc but unless I’m missing something, that doesn’t specify posts
>> or reviews on sites other that towercoverage.com. IANAL of course so
>> maybe it’s implied, but what I read there seems to only apply to actions on
>> your site.
>>
>>
>>
>>
>>
>> James Howard
>>
>> LiteWire Internet Services, Inc.
>>
>>
>>
>>
>>
>>
>>
>> *From:* Af [mailto:af-***@afmug.com
>> <javascript:_e(%7B%7D,'cvml','af-***@afmug.com');>] *On Behalf Of *Dennis
>> Burgess
>> *Sent:* Wednesday, January 21, 2015 10:49 AM
>> *To:* ***@afmug.com <javascript:_e(%7B%7D,'cvml','***@afmug.com');>
>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>
>>
>>
>> Yep.. bout the truth.. lol. J
>>
>>
>>
>> Dennis Burgess, CTO, Link Technologies, Inc.
>>
>> ***@linktechs.net
>> <javascript:_e(%7B%7D,'cvml','***@linktechs.net');> – 314-735-0270 –
>> www.linktechs.net
>>
>>
>>
>> *From:* Af [mailto:af-***@afmug.com
>> <javascript:_e(%7B%7D,'cvml','af-***@afmug.com');>] *On Behalf Of *Jerry
>> Richardson (airCloud)
>> *Sent:* Wednesday, January 21, 2015 10:46 AM
>>
>>
>> *To:* ***@afmug.com <javascript:_e(%7B%7D,'cvml','***@afmug.com');>
>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>
>>
>>
>> Well aren’t you monitoring every list and every forum all the time?
>>
>>
>>
>> Sheesh, slacker..
>>
>>
>>
>> Jerry
>>
>>
>>
>> *From:* Af [mailto:af-***@afmug.com
>> <javascript:_e(%7B%7D,'cvml','af-***@afmug.com');>] *On Behalf Of *Dennis
>> Burgess
>> *Sent:* Wednesday, January 21, 2015 7:46 AM
>> *To:* ***@afmug.com <javascript:_e(%7B%7D,'cvml','***@afmug.com');>
>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>
>>
>>
>> What I love about this, is a person posted to this forum several hours
>> PRIOR to sending in a support e-mail asking or telling us his account had
>> an issue. If he would have sent the email quickly, I’m sure the issue
>> would have been fixed much quicker. Typical end user issue, let’s not go
>> through the normal support channels to get help. Going around support
>> channels is quicker right! Guess you can’t win them all.
>>
>>
>>
>> Dennis Burgess, CTO, Link Technologies, Inc.
>>
>> ***@linktechs.net
>> <javascript:_e(%7B%7D,'cvml','***@linktechs.net');> – 314-735-0270 –
>> www.linktechs.net
>>
>>
>>
>> *From:* Af [mailto:af-***@afmug.com
>> <javascript:_e(%7B%7D,'cvml','af-***@afmug.com');>] *On Behalf Of *John
>> Woodfield
>> *Sent:* Wednesday, January 21, 2015 9:19 AM
>> *To:* ***@afmug.com <javascript:_e(%7B%7D,'cvml','***@afmug.com');>
>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>
>>
>>
>>
>>
>>
>>
>> Buyer beware
>>
>> Sent from my iPhone
>>
>>
>> On Jan 21, 2015, at 10:11 AM, Dennis Burgess <***@linktechs.net
>> <javascript:_e(%7B%7D,'cvml','***@linktechs.net');>> wrote:
>>
>> www.towerocverage.com J
>>
>>
>>
>> Dennis Burgess, CTO, Link Technologies, Inc.
>>
>> ***@linktechs.net
>> <javascript:_e(%7B%7D,'cvml','***@linktechs.net');> – 314-735-0270 –
>> www.linktechs.net
>>
>>
>>
>> *From:* Af [mailto:af-***@afmug.com
>> <javascript:_e(%7B%7D,'cvml','af-***@afmug.com');>] *On Behalf Of *Paul
>> McCall
>> *Sent:* Wednesday, January 21, 2015 7:58 AM
>> *To:* ***@afmug.com <javascript:_e(%7B%7D,'cvml','***@afmug.com');>
>> *Subject:* [AFMUG] RF frequency mapping program ?
>>
>>
>>
>> Probably a couple months ago, someone posted a link (or name) of software
>> that can lay out your Frequency usage on a map.
>>
>>
>>
>> Been searching this AM for it, without success.
>>
>>
>>
>> Anyone recall that software name?
>>
>>
>>
>> Paul McCall, Pres.
>>
>> PDMNet / Florida Broadband
>>
>> 658 Old Dixie Highway
>>
>> Vero Beach, FL 32962
>>
>> 772-564-6800 office
>>
>> 772-473-0352 cell
>>
>> www.pdmnet.com
>>
>> ***@pdmnet.net <javascript:_e(%7B%7D,'cvml','***@pdmnet.net');>
>>
>>
>>
>> ------------------------------
>>
>> *Total Control Panel*
>>
>> Login <https://asp.reflexion.net/login?domain=litewire.net>
>>
>> To: ***@litewire.net
>> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>
>>
>> From:
>> 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com
>> <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>
>>
>> Remove
>> <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net>
>> amazonses.com from my allow list
>>
>> *You received this message because the domain amazonses.com
>> <http://amazonses.com> is on your allow list.*
>>
>>
>>
>>
>>
>>
>> ------------------------------
>>
>> *Total Control Panel*
>>
>> Login <https://asp.reflexion.net/login?domain=litewire.net>
>>
>> To: ***@litewire.net
>> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>
>>
>> From:
>> 0000014b12a48edf-af905535-7f93-4674-baf2-22910e6eaf5c-***@amazonses.com
>> <https://asp.reflexion.net/address-properties?aID=2999967014&domain=litewire.net>
>>
>> Remove
>> <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2999967014&domain=litewire.net>
>> amazonses.com from my allow list
>>
>> *You received this message because the domain amazonses.com
>> <http://amazonses.com> is on your allow list.*
>>
>>
>>
>
Bill Prince
2015-01-22 21:16:19 UTC
Permalink
I quit!

bp
<part15sbs{at}gmail{dot}com>

On 1/22/2015 1:10 PM, ***@wbmfg.com wrote:
> Mud, covered with mud.... Jamie Curtis...
> Remember the feud on Part-15 about 10 years ago. Two wisps in the
> Chicago area. Dirty deeds were alleged. Cannot remember the parties.
> Michael may have been one of them. I think amps were involved. Let’s
> revive that thread!
> *From:* Josh Luthman <mailto:***@imaginenetworksllc.com>
> *Sent:* Thursday, January 22, 2015 10:22 AM
> *To:* ***@afmug.com <mailto:***@afmug.com>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> I will in contrast to previously posted messages I'm happy with the
> service for my uses. My calls and emails are answered regularly and
> timely enough to satisfy my needs.
>
> Sorry you had a bad experience, but you make yourself look very
> unprofessional with your links and posts, especially with your choice
> of words. Let's just agree to disagree and move on.
>
> On Jan 22, 2015 12:18 PM, "James Howard" <***@litewire.net
> <mailto:***@litewire.net>> wrote:
>
> Maybe Chuck needs to break out the fire hose and wash off all the mud.
>
> http://t3.gstatic.com/images?q=tbn:ANd9GcQGzFUwUMCNR_KPvKbNbtuDVxcpKN-4oU1PQU6HkbIiMwUVI6wX
>
> *From:*Af [mailto:af-***@afmug.com
> <mailto:af-***@afmug.com>] *On Behalf Of *Mike Hammett
> *Sent:* Thursday, January 22, 2015 11:16 AM
> *To:* ***@afmug.com <mailto:***@afmug.com>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> I don't want to see either of them covered in mud.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
> <https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
>
> ------------------------------------------------------------------------
>
> *From: *"Adam Moffett" <***@gmail.com
> <mailto:***@gmail.com>>
> *To: ****@afmug.com <mailto:***@afmug.com>
> *Sent: *Thursday, January 22, 2015 11:10:08 AM
> *Subject: *Re: [AFMUG] RF frequency mapping program ?
>
> Apparently nobody wants the other to guy to have the last word.
> You've both been slinging mud, you're both now covered in mud.
> Please stop now.
>
> Did you contact us prior to 4:54pm on Saturday, nope, that is
> the first e-mail we got from you... We were in the office and
> took many calls on the 2^nd, , so don’t know what number you
> called, but it wasn’t us! So, guess there is plenty of fault
> to go around.
>
>
> As far as your new provider, I won’t speak bad/good about
> someone else’s product. If someone wishes to know the
> differences, please contact us off-list or via our phone
> number listed below. I’m sure they offer a great product for
> you.
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net <mailto:***@linktechs.net> –
> 314-735-0270 <tel:314-735-0270> – www.linktechs.net
> <http://www.linktechs.net>
>
> *From:*Af [mailto:af-***@afmug.com] *On Behalf Of *John
> Woodfield
> *Sent:* Thursday, January 22, 2015 10:54 AM
> *To:* ***@afmug.com <mailto:***@afmug.com>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> I checked several ISP's sites. All of their coverage maps were
> non-fuctional. Was your website itself down? No. Was the
> product you charge for non-functional? Absolutely. Did you
> respond prior to my rant on DSLR? No. Did you fix it prior to
> that post after it being down for a day? No. Did you answer
> your phones at any time on a Friday? No. Clear enough?
>
> I have a new company that charges less money and responds very
> quickly to issues. I suggest you move on, I sure have.
>
> John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell
> (410) 708-1937 <tel:%28410%29%20708-1937>
>
>
>
> -----Original Message-----
> From: "Dennis Burgess" <***@linktechs.net
> <mailto:***@linktechs.net>>
> Sent: Thursday, January 22, 2015 11:49am
> To: ***@afmug.com <mailto:***@afmug.com>
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
> John, the “entire site” was not down. Was there an issue,
> yes, was it fixed THAT WEEKEND, yes. You outright lies tell
> everyone a great deal about you and your business.
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net <mailto:***@linktechs.net> –
> 314-735-0270 <tel:314-735-0270> – www.linktechs.net
> <http://www.linktechs.net>
>
> *From:*Af [mailto:af-***@afmug.com] *On Behalf Of *John
> Woodfield
> *Sent:* Wednesday, January 21, 2015 8:01 PM
> *To:* ***@afmug.com <mailto:***@afmug.com>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> We answer phones and emails on the weekend. I can say, I am
> working with Cloud RF for my towercoverage replacement. I had
> an issue last weekend and they responded to my email within 5
> minutes and mine was an isolated issue. Not their entire site
> being down for two days like towercoverage.com
> <http://towercoverage.com>.
>
> John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell
> (410) 708-1937 <tel:%28410%29%20708-1937>
>
>
>
> -----Original Message-----
> From: "CBB - Jay Fuller" <***@cyberbroadband.net
> <mailto:***@cyberbroadband.net>>
> Sent: Wednesday, January 21, 2015 8:19pm
> To: ***@afmug.com <mailto:***@afmug.com>
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
> Depends on other competitors out there. We don't answer
> phones or emails on weekends either - usually.
>
> We do respond to outages tho
>
> ----- Original Message -----
>
> *From:*John Woodfield <mailto:***@jwcn.biz>
>
> *To:****@afmug.com <mailto:***@afmug.com>
>
> *Sent:*Wednesday, January 21, 2015 11:13 AM
>
> *Subject:*Re: [AFMUG] RF frequency mapping program ?
>
> If that is an absolute low I'd love to see how you treat
> your customers. This is not the days of running a WISP
> like it was 5 or 10 years ago. In this day it is utterly
> unacceptable to have an entire sight outage, ignore your
> phones and emails then only respond when you've been
> called out publicly. I've been there. It may be
> uncomfortable but that is reality. Prohibiting your
> customers from online reviews then applauding your own
> deplorable service? I don't know what world you live in
> but with that approach you won't be in business long if at
> all.
>
> Sent from my iPhone
>
>
> On Jan 21, 2015, at 12:08 PM, Steve D <***@gmail.com
> <mailto:***@gmail.com>> wrote:
>
> Personally, I applaud the fact that he "fired" someone
> that insulted him and his coworkers.
>
> Whether it's in the TOS or not, thank you Dennis for
> standing up to that behaviour.
>
> I may never use your service (Cartography and GIS is a
> minor hobby of mine) so I can't comment how good or
> bad it is, but I know the difference between a bad
> review and someone who is just being rude. Obviously
> no professionalism on his part in that review I have
> zero respect for that. It's bad enough when we in
> this industry have to hear it from customers and take
> it, but effectively doing it to each other is an
> absolute low.
>
> -Steve D
>
> On Wed, Jan 21, 2015 at 8:58 AM, James Howard
> <***@litewire.net <mailto:***@litewire.net>> wrote:
>
> Dennis,
>
> I’m not trying to defend the poster or anything but
> could you point out where in your Terms that it
> prohibits what he did? I see your restriction on
> reviews etc but unless I’m missing something, that
> doesn’t specify posts or reviews on sites other that
> towercoverage.com <http://towercoverage.com>. IANAL of
> course so maybe it’s implied, but what I read there
> seems to only apply to actions on your site.
>
> James Howard
>
> LiteWire Internet Services, Inc.
>
> *From:*Af [mailto:af-***@afmug.com
> <mailto:af-***@afmug.com>] *On Behalf Of *Dennis
> Burgess
> *Sent:* Wednesday, January 21, 2015 10:49 AM
> *To:* ***@afmug.com <mailto:***@afmug.com>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> Yep.. bout the truth.. lol. J
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net <mailto:***@linktechs.net> –
> 314-735-0270 <tel:314-735-0270> – www.linktechs.net
> <http://www.linktechs.net>
>
> *From:*Af [mailto:af-***@afmug.com] *On Behalf Of
> *Jerry Richardson (airCloud)
> *Sent:* Wednesday, January 21, 2015 10:46 AM
>
>
> *To:* ***@afmug.com <mailto:***@afmug.com>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> Well aren’t you monitoring every list and every forum
> all the time?
>
> Sheesh, slacker..
>
> Jerry
>
> *From:*Af [mailto:af-***@afmug.com] *On Behalf Of
> *Dennis Burgess
> *Sent:* Wednesday, January 21, 2015 7:46 AM
> *To:* ***@afmug.com <mailto:***@afmug.com>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> What I love about this, is a person posted to this
> forum several hours PRIOR to sending in a support
> e-mail asking or telling us his account had an
> issue. If he would have sent the email quickly, I’m
> sure the issue would have been fixed much quicker.
> Typical end user issue, let’s not go through the
> normal support channels to get help. Going around
> support channels is quicker right! Guess you can’t win
> them all.
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net <mailto:***@linktechs.net> –
> 314-735-0270 <tel:314-735-0270> – www.linktechs.net
> <http://www.linktechs.net>
>
> *From:*Af [mailto:af-***@afmug.com] *On Behalf Of
> *John Woodfield
> *Sent:* Wednesday, January 21, 2015 9:19 AM
> *To:* ***@afmug.com <mailto:***@afmug.com>
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> Buyer beware
>
> Sent from my iPhone
>
>
> On Jan 21, 2015, at 10:11 AM, Dennis Burgess
> <***@linktechs.net
> <mailto:***@linktechs.net>> wrote:
>
> www.towerocverage.com <http://www.towerocverage.com> J
>
> Dennis Burgess, CTO, Link Technologies, Inc.
>
> ***@linktechs.net <mailto:***@linktechs.net>
> – 314-735-0270 <tel:314-735-0270> –
> www.linktechs.net <http://www.linktechs.net>
>
> *From:*Af [mailto:af-***@afmug.com] *On Behalf
> Of *Paul McCall
> *Sent:* Wednesday, January 21, 2015 7:58 AM
> *To:* ***@afmug.com <mailto:***@afmug.com>
> *Subject:* [AFMUG] RF frequency mapping program ?
>
> Probably a couple months ago, someone posted a
> link (or name) of software that can lay out your
> Frequency usage on a map.
>
> Been searching this AM for it, without success.
>
> Anyone recall that software name?
>
> Paul McCall, Pres.
>
> PDMNet / Florida Broadband
>
> 658 Old Dixie Highway
>
> Vero Beach, FL 32962
>
> 772-564-6800 <tel:772-564-6800> office
>
> 772-473-0352 <tel:772-473-0352> cell
>
> www.pdmnet.com <http://www.pdmnet.com/>
>
> ***@pdmnet.net <mailto:***@pdmnet.net>
>
> ------------------------------------------------------------------------
>
> *Total Control Panel*
>
>
>
> Login
> <https://asp.reflexion.net/login?domain=litewire.net>
>
> To: ***@litewire.net
> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>
>
> From:
> 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com
> <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>
>
>
>
> Remove
> <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net>
> amazonses.com <http://amazonses.com> from my allow list
>
> /You received this message because the domain
> amazonses.com <http://amazonses.com> is on your allow
> list./
>
> ------------------------------------------------------------------------
>
> *Total Control Panel*
>
>
>
> Login <https://asp.reflexion.net/login?domain=litewire.net>
>
> To: ***@litewire.net
> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>
>
> From:
> 0000014b12a48edf-af905535-7f93-4674-baf2-22910e6eaf5c-***@amazonses.com
> <https://asp.reflexion.net/address-properties?aID=2999967014&domain=litewire.net>
>
>
>
> Remove
> <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2999967014&domain=litewire.net>
> amazonses.com <http://amazonses.com> from my allow list
>
> /You received this message because the domain amazonses.com
> <http://amazonses.com> is on your allow list./
>
c***@wbmfg.com
2015-01-22 21:35:53 UTC
Permalink
I do remember that...

From: Jason McKemie
Sent: Thursday, January 22, 2015 2:12 PM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?

I QUIT!!!

:-)


On Thursday, January 22, 2015, <***@wbmfg.com> wrote:

Mud, covered with mud.... Jamie Curtis...

Remember the feud on Part-15 about 10 years ago. Two wisps in the Chicago area. Dirty deeds were alleged. Cannot remember the parties. Michael may have been one of them. I think amps were involved. Let’s revive that thread!

From: Josh Luthman
Sent: Thursday, January 22, 2015 10:22 AM
To: javascript:_e(%7B%7D,'cvml','***@afmug.com');
Subject: Re: [AFMUG] RF frequency mapping program ?

I will in contrast to previously posted messages I'm happy with the service for my uses. My calls and emails are answered regularly and timely enough to satisfy my needs.

Sorry you had a bad experience, but you make yourself look very unprofessional with your links and posts, especially with your choice of words. Let's just agree to disagree and move on.

On Jan 22, 2015 12:18 PM, "James Howard" <javascript:_e(%7B%7D,'cvml','***@litewire.net');> wrote:

Maybe Chuck needs to break out the fire hose and wash off all the mud.











From: Af [mailto:javascript:_e(%7B%7D,'cvml','af-***@afmug.com');] On Behalf Of Mike Hammett
Sent: Thursday, January 22, 2015 11:16 AM
To: javascript:_e(%7B%7D,'cvml','***@afmug.com');
Subject: Re: [AFMUG] RF frequency mapping program ?



I don't want to see either of them covered in mud.



-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com






----------------------------------------------------------------------------

From: "Adam Moffett" <javascript:_e(%7B%7D,'cvml','***@gmail.com');>
To: javascript:_e(%7B%7D,'cvml','***@afmug.com');
Sent: Thursday, January 22, 2015 11:10:08 AM
Subject: Re: [AFMUG] RF frequency mapping program ?



Apparently nobody wants the other to guy to have the last word. You've both been slinging mud, you're both now covered in mud. Please stop now.

Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around.


As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you.



Dennis Burgess, CTO, Link Technologies, Inc.

javascript:_e(%7B%7D,'cvml','***@linktechs.net'); – 314-735-0270 – www.linktechs.net



From: Af [javascript:_e(%7B%7D,'cvml','af-***@afmug.com');] On Behalf Of John Woodfield
Sent: Thursday, January 22, 2015 10:54 AM
To: javascript:_e(%7B%7D,'cvml','***@afmug.com');
Subject: Re: [AFMUG] RF frequency mapping program ?



I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough?



I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have.







John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937



-----Original Message-----
From: "Dennis Burgess" <javascript:_e(%7B%7D,'cvml','***@linktechs.net');>
Sent: Thursday, January 22, 2015 11:49am
To: javascript:_e(%7B%7D,'cvml','***@afmug.com');
Subject: Re: [AFMUG] RF frequency mapping program ?

John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business.





Dennis Burgess, CTO, Link Technologies, Inc.

javascript:_e(%7B%7D,'cvml','***@linktechs.net'); – 314-735-0270 – www.linktechs.net



From: Af [javascript:_e(%7B%7D,'cvml','af-***@afmug.com');] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 8:01 PM
To: javascript:_e(%7B%7D,'cvml','***@afmug.com');
Subject: Re: [AFMUG] RF frequency mapping program ?



We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com.







John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937



-----Original Message-----
From: "CBB - Jay Fuller" <javascript:_e(%7B%7D,'cvml','***@cyberbroadband.net');>
Sent: Wednesday, January 21, 2015 8:19pm
To: javascript:_e(%7B%7D,'cvml','***@afmug.com');
Subject: Re: [AFMUG] RF frequency mapping program ?



Depends on other competitors out there. We don't answer phones or emails on weekends either - usually.

We do respond to outages tho



----- Original Message -----

From: John Woodfield

To: javascript:_e(%7B%7D,'cvml','***@afmug.com');

Sent: Wednesday, January 21, 2015 11:13 AM

Subject: Re: [AFMUG] RF frequency mapping program ?

If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all.

Sent from my iPhone


On Jan 21, 2015, at 12:08 PM, Steve D <javascript:_e(%7B%7D,'cvml','***@gmail.com');> wrote:

Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.

Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.

I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.

-Steve D



On Wed, Jan 21, 2015 at 8:58 AM, James Howard <javascript:_e(%7B%7D,'cvml','***@litewire.net');> wrote:

Dennis,



I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.





James Howard

LiteWire Internet Services, Inc.







From: Af [mailto:javascript:_e(%7B%7D,'cvml','af-***@afmug.com');] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: javascript:_e(%7B%7D,'cvml','***@afmug.com');
Subject: Re: [AFMUG] RF frequency mapping program ?



Yep.. bout the truth.. lol. J



Dennis Burgess, CTO, Link Technologies, Inc.

javascript:_e(%7B%7D,'cvml','***@linktechs.net'); – 314-735-0270 – www.linktechs.net



From: Af [javascript:_e(%7B%7D,'cvml','af-***@afmug.com');] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM


To: javascript:_e(%7B%7D,'cvml','***@afmug.com');
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?



Sheesh, slacker..



Jerry



From: Af [javascript:_e(%7B%7D,'cvml','af-***@afmug.com');] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: javascript:_e(%7B%7D,'cvml','***@afmug.com');
Subject: Re: [AFMUG] RF frequency mapping program ?



What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

javascript:_e(%7B%7D,'cvml','***@linktechs.net'); – 314-735-0270 – www.linktechs.net



From: Af [javascript:_e(%7B%7D,'cvml','af-***@afmug.com');] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: javascript:_e(%7B%7D,'cvml','***@afmug.com');
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <javascript:_e(%7B%7D,'cvml','***@linktechs.net');> wrote:

www.towerocverage.com J



Dennis Burgess, CTO, Link Technologies, Inc.

javascript:_e(%7B%7D,'cvml','***@linktechs.net'); – 314-735-0270 – www.linktechs.net



From: Af [javascript:_e(%7B%7D,'cvml','af-***@afmug.com');] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: javascript:_e(%7B%7D,'cvml','***@afmug.com');
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

772-564-6800 office

772-473-0352 cell

www.pdmnet.com

javascript:_e(%7B%7D,'cvml','***@pdmnet.net');




----------------------------------------------------------------------

Total Control Panel
Login


To: ***@litewire.net

From: 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com

Remove amazonses.com from my allow list



You received this message because the domain amazonses.com is on your allow list.










----------------------------------------------------------------------------

Total Control Panel
Login


To: ***@litewire.net

From: 0000014b12a48edf-af905535-7f93-4674-baf2-22910e6eaf5c-***@amazonses.com

Remove amazonses.com from my allow list



You received this message because the domain amazonses.com is on your allow list.
Josh Luthman
2015-01-22 21:40:16 UTC
Permalink
Me too!


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Thu, Jan 22, 2015 at 4:35 PM, <***@wbmfg.com> wrote:

> I do remember that...
>
> *From:* Jason McKemie <***@veloxinetbroadband.com>
> *Sent:* Thursday, January 22, 2015 2:12 PM
> *To:* ***@afmug.com
> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>
> I QUIT!!!
>
> :-)
>
> On Thursday, January 22, 2015, <***@wbmfg.com> wrote:
>
>> Mud, covered with mud.... Jamie Curtis...
>>
>> Remember the feud on Part-15 about 10 years ago. Two wisps in the
>> Chicago area. Dirty deeds were alleged. Cannot remember the parties.
>> Michael may have been one of them. I think amps were involved. Let’s
>> revive that thread!
>>
>> *From:* Josh Luthman
>> *Sent:* Thursday, January 22, 2015 10:22 AM
>> *To:* javascript:_e(%7B%7D,'cvml','***@afmug.com');
>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>
>>
>> I will in contrast to previously posted messages I'm happy with the
>> service for my uses. My calls and emails are answered regularly and timely
>> enough to satisfy my needs.
>>
>> Sorry you had a bad experience, but you make yourself look very
>> unprofessional with your links and posts, especially with your choice of
>> words. Let's just agree to disagree and move on.
>> On Jan 22, 2015 12:18 PM, "James Howard" <
>> javascript:_e(%7B%7D,'cvml','***@litewire.net');> wrote:
>>
>>> Maybe Chuck needs to break out the fire hose and wash off all the mud.
>>>
>>>
>>>
>>>
>>>
>>> [image:
>>> http://t3.gstatic.com/images?q=tbn:ANd9GcQGzFUwUMCNR_KPvKbNbtuDVxcpKN-4oU1PQU6HkbIiMwUVI6wX]
>>>
>>>
>>>
>>>
>>>
>>> *From:* Af [mailto:javascript:_e(%7B%7D,'cvml','af-***@afmug.com');]
>>> *On Behalf Of *Mike Hammett
>>> *Sent:* Thursday, January 22, 2015 11:16 AM
>>> *To:* javascript:_e(%7B%7D,'cvml','***@afmug.com');
>>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>>
>>>
>>>
>>> I don't want to see either of them covered in mud.
>>>
>>>
>>>
>>> -----
>>> Mike Hammett
>>> Intelligent Computing Solutions
>>> http://www.ics-il.com
>>>
>>> <https://www.facebook.com/ICSIL>
>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>> <https://twitter.com/ICSIL>
>>>
>>> ------------------------------
>>>
>>> *From: *"Adam Moffett" <
>>> javascript:_e(%7B%7D,'cvml','***@gmail.com');>
>>> *To: *javascript:_e(%7B%7D,'cvml','***@afmug.com');
>>> *Sent: *Thursday, January 22, 2015 11:10:08 AM
>>> *Subject: *Re: [AFMUG] RF frequency mapping program ?
>>>
>>> Apparently nobody wants the other to guy to have the last word.
>>> You've both been slinging mud, you're both now covered in mud. Please stop
>>> now.
>>>
>>> Did you contact us prior to 4:54pm on Saturday, nope, that is the first
>>> e-mail we got from you... We were in the office and took many calls on the
>>> 2nd, , so don’t know what number you called, but it wasn’t us! So,
>>> guess there is plenty of fault to go around.
>>>
>>>
>>> As far as your new provider, I won’t speak bad/good about someone else’s
>>> product. If someone wishes to know the differences, please contact us
>>> off-list or via our phone number listed below. I’m sure they offer a
>>> great product for you.
>>>
>>>
>>>
>>> Dennis Burgess, CTO, Link Technologies, Inc.
>>>
>>> javascript:_e(%7B%7D,'cvml','***@linktechs.net'); – 314-735-0270 –
>>> www.linktechs.net
>>>
>>>
>>>
>>> *From:* Af [javascript:_e(%7B%7D,'cvml','af-***@afmug.com');] *On
>>> Behalf Of *John Woodfield
>>> *Sent:* Thursday, January 22, 2015 10:54 AM
>>> *To:* javascript:_e(%7B%7D,'cvml','***@afmug.com');
>>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>>
>>>
>>>
>>> I checked several ISP's sites. All of their coverage maps were
>>> non-fuctional. Was your website itself down? No. Was the product you charge
>>> for non-functional? Absolutely. Did you respond prior to my rant on DSLR?
>>> No. Did you fix it prior to that post after it being down for a day? No.
>>> Did you answer your phones at any time on a Friday? No. Clear enough?
>>>
>>>
>>>
>>> I have a new company that charges less money and responds very quickly
>>> to issues. I suggest you move on, I sure have.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410)
>>> 708-1937 <%28410%29%20708-1937>
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: "Dennis Burgess" <
>>> javascript:_e(%7B%7D,'cvml','***@linktechs.net');>
>>> Sent: Thursday, January 22, 2015 11:49am
>>> To: javascript:_e(%7B%7D,'cvml','***@afmug.com');
>>> Subject: Re: [AFMUG] RF frequency mapping program ?
>>>
>>> John, the “entire site” was not down. Was there an issue, yes, was it
>>> fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal
>>> about you and your business.
>>>
>>>
>>>
>>>
>>>
>>> Dennis Burgess, CTO, Link Technologies, Inc.
>>>
>>> javascript:_e(%7B%7D,'cvml','***@linktechs.net'); – 314-735-0270 –
>>> www.linktechs.net
>>>
>>>
>>>
>>> *From:* Af [javascript:_e(%7B%7D,'cvml','af-***@afmug.com');] *On
>>> Behalf Of *John Woodfield
>>> *Sent:* Wednesday, January 21, 2015 8:01 PM
>>> *To:* javascript:_e(%7B%7D,'cvml','***@afmug.com');
>>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>>
>>>
>>>
>>> We answer phones and emails on the weekend. I can say, I am working with
>>> Cloud RF for my towercoverage replacement. I had an issue last weekend and
>>> they responded to my email within 5 minutes and mine was an isolated issue.
>>> Not their entire site being down for two days like towercoverage.com.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410)
>>> 708-1937 <%28410%29%20708-1937>
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: "CBB - Jay Fuller" <
>>> javascript:_e(%7B%7D,'cvml','***@cyberbroadband.net');>
>>> Sent: Wednesday, January 21, 2015 8:19pm
>>> To: javascript:_e(%7B%7D,'cvml','***@afmug.com');
>>> Subject: Re: [AFMUG] RF frequency mapping program ?
>>>
>>>
>>>
>>> Depends on other competitors out there. We don't answer phones or
>>> emails on weekends either - usually.
>>>
>>> We do respond to outages tho
>>>
>>>
>>>
>>> ----- Original Message -----
>>>
>>> *From:* John Woodfield
>>>
>>> *To:* javascript:_e(%7B%7D,'cvml','***@afmug.com');
>>>
>>> *Sent:* Wednesday, January 21, 2015 11:13 AM
>>>
>>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>>
>>> If that is an absolute low I'd love to see how you treat your customers.
>>> This is not the days of running a WISP like it was 5 or 10 years ago. In
>>> this day it is utterly unacceptable to have an entire sight outage, ignore
>>> your phones and emails then only respond when you've been called out
>>> publicly. I've been there. It may be uncomfortable but that is reality.
>>> Prohibiting your customers from online reviews then applauding your own
>>> deplorable service? I don't know what world you live in but with that
>>> approach you won't be in business long if at all.
>>>
>>> Sent from my iPhone
>>>
>>>
>>> On Jan 21, 2015, at 12:08 PM, Steve D <
>>> javascript:_e(%7B%7D,'cvml','***@gmail.com');> wrote:
>>>
>>> Personally, I applaud the fact that he "fired" someone that insulted
>>> him and his coworkers.
>>>
>>> Whether it's in the TOS or not, thank you Dennis for standing up to that
>>> behaviour.
>>>
>>> I may never use your service (Cartography and GIS is a minor hobby of
>>> mine) so I can't comment how good or bad it is, but I know the difference
>>> between a bad review and someone who is just being rude. Obviously no
>>> professionalism on his part in that review I have zero respect for that.
>>> It's bad enough when we in this industry have to hear it from customers and
>>> take it, but effectively doing it to each other is an absolute low.
>>>
>>> -Steve D
>>>
>>>
>>>
>>> On Wed, Jan 21, 2015 at 8:58 AM, James Howard <
>>> javascript:_e(%7B%7D,'cvml','***@litewire.net');> wrote:
>>>
>>> Dennis,
>>>
>>>
>>>
>>> I’m not trying to defend the poster or anything but could you point out
>>> where in your Terms that it prohibits what he did? I see your restriction
>>> on reviews etc but unless I’m missing something, that doesn’t specify posts
>>> or reviews on sites other that towercoverage.com. IANAL of course so
>>> maybe it’s implied, but what I read there seems to only apply to actions on
>>> your site.
>>>
>>>
>>>
>>>
>>>
>>> James Howard
>>>
>>> LiteWire Internet Services, Inc.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Af [mailto:javascript:_e(%7B%7D,'cvml','af-***@afmug.com');]
>>> *On Behalf Of *Dennis Burgess
>>> *Sent:* Wednesday, January 21, 2015 10:49 AM
>>> *To:* javascript:_e(%7B%7D,'cvml','***@afmug.com');
>>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>>
>>>
>>>
>>> Yep.. bout the truth.. lol. J
>>>
>>>
>>>
>>> Dennis Burgess, CTO, Link Technologies, Inc.
>>>
>>> javascript:_e(%7B%7D,'cvml','***@linktechs.net'); – 314-735-0270 –
>>> www.linktechs.net
>>>
>>>
>>>
>>> *From:* Af [javascript:_e(%7B%7D,'cvml','af-***@afmug.com');] *On
>>> Behalf Of *Jerry Richardson (airCloud)
>>> *Sent:* Wednesday, January 21, 2015 10:46 AM
>>>
>>>
>>> *To:* javascript:_e(%7B%7D,'cvml','***@afmug.com');
>>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>>
>>>
>>>
>>> Well aren’t you monitoring every list and every forum all the time?
>>>
>>>
>>>
>>> Sheesh, slacker..
>>>
>>>
>>>
>>> Jerry
>>>
>>>
>>>
>>> *From:* Af [javascript:_e(%7B%7D,'cvml','af-***@afmug.com');] *On
>>> Behalf Of *Dennis Burgess
>>> *Sent:* Wednesday, January 21, 2015 7:46 AM
>>> *To:* javascript:_e(%7B%7D,'cvml','***@afmug.com');
>>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>>
>>>
>>>
>>> What I love about this, is a person posted to this forum several hours
>>> PRIOR to sending in a support e-mail asking or telling us his account had
>>> an issue. If he would have sent the email quickly, I’m sure the issue
>>> would have been fixed much quicker. Typical end user issue, let’s not go
>>> through the normal support channels to get help. Going around support
>>> channels is quicker right! Guess you can’t win them all.
>>>
>>>
>>>
>>> Dennis Burgess, CTO, Link Technologies, Inc.
>>>
>>> javascript:_e(%7B%7D,'cvml','***@linktechs.net'); – 314-735-0270 –
>>> www.linktechs.net
>>>
>>>
>>>
>>> *From:* Af [javascript:_e(%7B%7D,'cvml','af-***@afmug.com');] *On
>>> Behalf Of *John Woodfield
>>> *Sent:* Wednesday, January 21, 2015 9:19 AM
>>> *To:* javascript:_e(%7B%7D,'cvml','***@afmug.com');
>>> *Subject:* Re: [AFMUG] RF frequency mapping program ?
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Buyer beware
>>>
>>> Sent from my iPhone
>>>
>>>
>>> On Jan 21, 2015, at 10:11 AM, Dennis Burgess <
>>> javascript:_e(%7B%7D,'cvml','***@linktechs.net');> wrote:
>>>
>>> www.towerocverage.com J
>>>
>>>
>>>
>>> Dennis Burgess, CTO, Link Technologies, Inc.
>>>
>>> javascript:_e(%7B%7D,'cvml','***@linktechs.net'); – 314-735-0270 –
>>> www.linktechs.net
>>>
>>>
>>>
>>> *From:* Af [javascript:_e(%7B%7D,'cvml','af-***@afmug.com');] *On
>>> Behalf Of *Paul McCall
>>> *Sent:* Wednesday, January 21, 2015 7:58 AM
>>> *To:* javascript:_e(%7B%7D,'cvml','***@afmug.com');
>>> *Subject:* [AFMUG] RF frequency mapping program ?
>>>
>>>
>>>
>>> Probably a couple months ago, someone posted a link (or name) of
>>> software that can lay out your Frequency usage on a map.
>>>
>>>
>>>
>>> Been searching this AM for it, without success.
>>>
>>>
>>>
>>> Anyone recall that software name?
>>>
>>>
>>>
>>> Paul McCall, Pres.
>>>
>>> PDMNet / Florida Broadband
>>>
>>> 658 Old Dixie Highway
>>>
>>> Vero Beach, FL 32962
>>>
>>> 772-564-6800 office
>>>
>>> 772-473-0352 cell
>>>
>>> www.pdmnet.com
>>>
>>> javascript:_e(%7B%7D,'cvml','***@pdmnet.net');
>>>
>>>
>>>
>>> ------------------------------
>>>
>>> *Total Control Panel*
>>>
>>> Login <https://asp.reflexion.net/login?domain=litewire.net>
>>>
>>> To: ***@litewire.net
>>> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>
>>>
>>> From:
>>> 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com
>>> <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net>
>>>
>>> Remove
>>> <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net>
>>> amazonses.com from my allow list
>>>
>>> *You received this message because the domain amazonses.com
>>> <http://amazonses.com> is on your allow list.*
>>>
>>>
>>>
>>>
>>>
>>>
>>> ------------------------------
>>>
>>> *Total Control Panel*
>>>
>>> Login <https://asp.reflexion.net/login?domain=litewire.net>
>>>
>>> To: ***@litewire.net
>>> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>
>>>
>>> From:
>>> 0000014b12a48edf-af905535-7f93-4674-baf2-22910e6eaf5c-***@amazonses.com
>>> <https://asp.reflexion.net/address-properties?aID=2999967014&domain=litewire.net>
>>>
>>> Remove
>>> <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2999967014&domain=litewire.net>
>>> amazonses.com from my allow list
>>>
>>> *You received this message because the domain amazonses.com
>>> <http://amazonses.com> is on your allow list.*
>>>
>>>
>>>
>>
Jerry Richardson (airCloud)
2015-01-22 18:23:42 UTC
Permalink
Damn, are we still talking about this?



From: Af [mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Thursday, January 22, 2015 9:07 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Did you contact us prior to 4:54pm on Saturday, nope, that is the first e-mail we got from you... We were in the office and took many calls on the 2nd, , so don’t know what number you called, but it wasn’t us! So, guess there is plenty of fault to go around.


As far as your new provider, I won’t speak bad/good about someone else’s product. If someone wishes to know the differences, please contact us off-list or via our phone number listed below. I’m sure they offer a great product for you.



Dennis Burgess, CTO, Link Technologies, Inc.

<mailto:***@linktechs.net> ***@linktechs.net – 314-735-0270 – <http://www.linktechs.net> www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Thursday, January 22, 2015 10:54 AM
To: ***@afmug.com <mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?



I checked several ISP's sites. All of their coverage maps were non-fuctional. Was your website itself down? No. Was the product you charge for non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did you fix it prior to that post after it being down for a day? No. Did you answer your phones at any time on a Friday? No. Clear enough?



I have a new company that charges less money and responds very quickly to issues. I suggest you move on, I sure have.







John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937



-----Original Message-----
From: "Dennis Burgess" <***@linktechs.net <mailto:***@linktechs.net> >
Sent: Thursday, January 22, 2015 11:49am
To: ***@afmug.com <mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?

John, the “entire site” was not down. Was there an issue, yes, was it fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal about you and your business.





Dennis Burgess, CTO, Link Technologies, Inc.

<mailto:***@linktechs.net> ***@linktechs.net – 314-735-0270 – <http://www.linktechs.net> www.linktechs.net



From: Af [mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 8:01 PM
To: ***@afmug.com <mailto:***@afmug.com>
Subject: Re: [AFMUG] RF frequency mapping program ?



We answer phones and emails on the weekend. I can say, I am working with Cloud RF for my towercoverage replacement. I had an issue last weekend and they responded to my email within 5 minutes and mine was an isolated issue. Not their entire site being down for two days like towercoverage.com.







John Woodfield Delmarva WiFi <http://www.delmarvawifi.com> http://www.delmarvawifi.com cell (410) 708-1937



-----Original Message-----
From: "CBB - Jay Fuller" < <mailto:***@cyberbroadband.net> ***@cyberbroadband.net>
Sent: Wednesday, January 21, 2015 8:19pm
To: <mailto:***@afmug.com> ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Depends on other competitors out there. We don't answer phones or emails on weekends either - usually.

We do respond to outages tho



----- Original Message -----

From: <mailto:***@jwcn.biz> John Woodfield

To: <mailto:***@afmug.com> ***@afmug.com

Sent: Wednesday, January 21, 2015 11:13 AM

Subject: Re: [AFMUG] RF frequency mapping program ?

If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all.

Sent from my iPhone


On Jan 21, 2015, at 12:08 PM, Steve D < <mailto:***@gmail.com> ***@gmail.com> wrote:

Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.

Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.

I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.

-Steve D



On Wed, Jan 21, 2015 at 8:58 AM, James Howard < <mailto:***@litewire.net> ***@litewire.net> wrote:

Dennis,



I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that <http://towercoverage.com> towercoverage.com. IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.





James Howard

LiteWire Internet Services, Inc.







From: Af [mailto: <mailto:af-***@afmug.com> af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: <mailto:***@afmug.com> ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Yep.. bout the truth.. lol. :)



Dennis Burgess, CTO, Link Technologies, Inc.

<mailto:***@linktechs.net> ***@linktechs.net – <tel:314-735-0270> 314-735-0270 – <http://www.linktechs.net> www.linktechs.net



From: Af [ <mailto:af-***@afmug.com> mailto:af-***@afmug.com] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM


To: <mailto:***@afmug.com> ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?



Sheesh, slacker..



Jerry



From: Af [ <mailto:af-***@afmug.com> mailto:af-***@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: <mailto:***@afmug.com> ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.



Dennis Burgess, CTO, Link Technologies, Inc.

<mailto:***@linktechs.net> ***@linktechs.net – <tel:314-735-0270> 314-735-0270 – <http://www.linktechs.net> www.linktechs.net



From: Af [ <mailto:af-***@afmug.com> mailto:af-***@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: <mailto:***@afmug.com> ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?







Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess < <mailto:***@linktechs.net> ***@linktechs.net> wrote:

<http://www.towerocverage.com> www.towerocverage.com :)



Dennis Burgess, CTO, Link Technologies, Inc.

<mailto:***@linktechs.net> ***@linktechs.net – <tel:314-735-0270> 314-735-0270 – <http://www.linktechs.net> www.linktechs.net



From: Af [ <mailto:af-***@afmug.com> mailto:af-***@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: <mailto:***@afmug.com> ***@afmug.com
Subject: [AFMUG] RF frequency mapping program ?



Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.



Been searching this AM for it, without success.



Anyone recall that software name?



Paul McCall, Pres.

PDMNet / Florida Broadband

658 Old Dixie Highway

Vero Beach, FL 32962

<tel:772-564-6800> 772-564-6800 office

<tel:772-473-0352> 772-473-0352 cell

<http://www.pdmnet.com/> www.pdmnet.com

<mailto:***@pdmnet.net> ***@pdmnet.net



_____



Total Control Panel

<https://asp.reflexion.net/login?domain=litewire.net> Login




To: <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net> ***@litewire.net


From: <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net> 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com


<https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net> Remove <http://amazonses.com> amazonses.com from my allow list



You received this message because the domain <http://amazonses.com> amazonses.com is on your allow list.
John Woodfield
2015-01-22 16:57:56 UTC
Permalink
emailed support ticket 1/2 4:57pm (after 10 phone calls that were unanswered)
posted to DSLR 1/3 at 1:37pm
Received response to tell me my account was terminated 1/3 6:05pm
Received email to say issue was resolved 1/5 10:38am



John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937


-----Original Message-----
From: "Dennis Burgess" <***@linktechs.net>
Sent: Thursday, January 22, 2015 11:49am
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?




The normal support method for that is to simply e-mail us. We do monitor e-mails quite often, as they are much simpler to monitor remotely 
 


Dennis Burgess, CTO, Link Technologies, Inc.
[ ***@linktechs.net ]( mailto:***@linktechs.net ) – 314-735-0270 – [ www.linktechs.net ]( http://www.linktechs.net )



From: Af [mailto:af-***@afmug.com] On Behalf Of CBB - Jay Fuller
Sent: Wednesday, January 21, 2015 7:20 PM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?




Depends on other competitors out there. We don't answer phones or emails on weekends either - usually.

We do respond to outages tho



----- Original Message -----

From: [ John Woodfield ]( mailto:***@jwcn.biz )

To: [ ***@afmug.com ]( mailto:***@afmug.com )

Sent: Wednesday, January 21, 2015 11:13 AM

Subject: Re: [AFMUG] RF frequency mapping program ?



If that is an absolute low I'd love to see how you treat your customers. This is not the days of running a WISP like it was 5 or 10 years ago. In this day it is utterly unacceptable to have an entire sight outage, ignore your phones and emails then only respond when you've been called out publicly. I've been there. It may be uncomfortable but that is reality. Prohibiting your customers from online reviews then applauding your own deplorable service? I don't know what world you live in but with that approach you won't be in business long if at all.

Sent from my iPhone


On Jan 21, 2015, at 12:08 PM, Steve D <[ ***@gmail.com ]( mailto:***@gmail.com )> wrote:


Personally, I applaud the fact that he "fired" someone that insulted him and his coworkers.



Whether it's in the TOS or not, thank you Dennis for standing up to that behaviour.



I may never use your service (Cartography and GIS is a minor hobby of mine) so I can't comment how good or bad it is, but I know the difference between a bad review and someone who is just being rude. Obviously no professionalism on his part in that review I have zero respect for that. It's bad enough when we in this industry have to hear it from customers and take it, but effectively doing it to each other is an absolute low.



-Steve D



On Wed, Jan 21, 2015 at 8:58 AM, James Howard <[ ***@litewire.net ]( mailto:***@litewire.net )> wrote:


Dennis,

I’m not trying to defend the poster or anything but could you point out where in your Terms that it prohibits what he did? I see your restriction on reviews etc but unless I’m missing something, that doesn’t specify posts or reviews on sites other that [ towercoverage.com ]( http://towercoverage.com ). IANAL of course so maybe it’s implied, but what I read there seems to only apply to actions on your site.


James Howard
LiteWire Internet Services, Inc.





From: Af [mailto:[ af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?

Yep.. bout the truth.. lol. J


Dennis Burgess, CTO, Link Technologies, Inc.
[ ***@linktechs.net ]( mailto:***@linktechs.net ) – [ 314-735-0270 ]( tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net )



From: Af [[ mailto:af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM



To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?



Well aren’t you monitoring every list and every forum all the time?

Sheesh, slacker..

Jerry



From: Af [[ mailto:af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?

What I love about this, is a person posted to this forum several hours PRIOR to sending in a support e-mail asking or telling us his account had an issue. If he would have sent the email quickly, I’m sure the issue would have been fixed much quicker. Typical end user issue, let’s not go through the normal support channels to get help. Going around support channels is quicker right! Guess you can’t win them all.


Dennis Burgess, CTO, Link Technologies, Inc.
[ ***@linktechs.net ]( mailto:***@linktechs.net ) – [ 314-735-0270 ]( tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net )



From: Af [[ mailto:af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?






Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <[ ***@linktechs.net ]( mailto:***@linktechs.net )> wrote:

[ www.towerocverage.com ]( http://www.towerocverage.com ) J


Dennis Burgess, CTO, Link Technologies, Inc.
[ ***@linktechs.net ]( mailto:***@linktechs.net ) – [ 314-735-0270 ]( tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net )



From: Af [[ mailto:af-***@afmug.com ]( mailto:af-***@afmug.com )] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: [ ***@afmug.com ]( mailto:***@afmug.com )
Subject: [AFMUG] RF frequency mapping program ?

Probably a couple months ago, someone posted a link (or name) of software that can lay out your Frequency usage on a map.

Been searching this AM for it, without success.

Anyone recall that software name?

Paul McCall, Pres.
PDMNet / Florida Broadband
658 Old Dixie Highway
Vero Beach, FL 32962
[ 772-564-6800 ]( tel:772-564-6800 ) office
[ 772-473-0352 ]( tel:772-473-0352 ) cell
[ www.pdmnet.com ]( http://www.pdmnet.com/ )
[ ***@pdmnet.net ]( mailto:***@pdmnet.net )






Total Control Panel
[ Login ]( https://asp.reflexion.net/login?domain=litewire.net )





To: [ ***@litewire.net ]( https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net )

From: [ 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-***@amazonses.com ]( https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net )


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John Woodfield
2015-01-22 16:59:53 UTC
Permalink
Wow. I didn't expect to get my way instantly. I expected a returned phone call during business hours, an email, anything. Maybe I was out of line with my rant. Fact is I had been down for over 24 hours with zero response from anyone on your "team". You don't like it? Fix it and improve your communication. Instead you resorted to threats.



John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937


-----Original Message-----
From: "Dennis Burgess" <***@linktechs.net>
Sent: Thursday, January 22, 2015 11:54am
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



I wish to apologies to the entire AFMUG list.

This argument should not be on here.... But I WILL NOT have something that myself and my team have accomplished be belittled by someone who "Didn't get his way instantly". I do not wish to continue the argument here, nor do I have any ill will against John.

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net – 314-735-0270 – www.linktechs.net


-----Original Message-----
From: Af [mailto:af-***@afmug.com] On Behalf Of Seth Mattinen
Sent: Wednesday, January 21, 2015 1:04 PM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?

On 1/21/15 9:53, Tyler Treat wrote:
> ​haha you took your business rant to facebook?
>
> LIKE OMG GESS WAATTTTT??!?!?!?!
>

Internet argument!
Ty Featherling
2015-01-22 17:03:34 UTC
Permalink
Ok seriously take the issue off-list. Please.

-Ty

On Thu, Jan 22, 2015 at 10:59 AM, John Woodfield <***@jwcn.biz>
wrote:

> Wow. I didn't expect to get my way instantly. I expected a returned phone
> call during business hours, an email, anything. Maybe I was out of line
> with my rant. Fact is I had been down for over 24 hours with zero response
> from anyone on your "team". You don't like it? Fix it and improve your
> communication. Instead you resorted to threats.
>
>
>
>
>
>
>
> John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410)
> 708-1937
>
>
>
> -----Original Message-----
> From: "Dennis Burgess" <***@linktechs.net>
> Sent: Thursday, January 22, 2015 11:54am
> To: ***@afmug.com
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
> I wish to apologies to the entire AFMUG list.
>
> This argument should not be on here.... But I WILL NOT have something that
> myself and my team have accomplished be belittled by someone who "Didn't
> get his way instantly". I do not wish to continue the argument here, nor do
> I have any ill will against John.
>
> Dennis Burgess, CTO, Link Technologies, Inc.
> ***@linktechs.net – 314-735-0270 – www.linktechs.net
>
>
> -----Original Message-----
> From: Af [mailto:af-***@afmug.com] On Behalf Of Seth Mattinen
> Sent: Wednesday, January 21, 2015 1:04 PM
> To: ***@afmug.com
> Subject: Re: [AFMUG] RF frequency mapping program ?
>
> On 1/21/15 9:53, Tyler Treat wrote:
> > ​haha you took your business rant to facebook?
> >
> > LIKE OMG GESS WAATTTTT??!?!?!?!
> >
>
> Internet argument!
>
SmarterBroadband
2015-01-22 17:04:53 UTC
Permalink
+1



From: Af [mailto:af-***@afmug.com] On Behalf Of Ty Featherling
Sent: Thursday, January 22, 2015 9:04 AM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?



Ok seriously take the issue off-list. Please.



-Ty



On Thu, Jan 22, 2015 at 10:59 AM, John Woodfield <***@jwcn.biz> wrote:

Wow. I didn't expect to get my way instantly. I expected a returned phone call during business hours, an email, anything. Maybe I was out of line with my rant. Fact is I had been down for over 24 hours with zero response from anyone on your "team". You don't like it? Fix it and improve your communication. Instead you resorted to threats.







John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937 <tel:%28410%29%20708-1937>



-----Original Message-----
From: "Dennis Burgess" <***@linktechs.net>
Sent: Thursday, January 22, 2015 11:54am
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?

I wish to apologies to the entire AFMUG list.

This argument should not be on here.... But I WILL NOT have something that myself and my team have accomplished be belittled by someone who "Didn't get his way instantly". I do not wish to continue the argument here, nor do I have any ill will against John.

Dennis Burgess, CTO, Link Technologies, Inc.
***@linktechs.net – 314-735-0270 – www.linktechs.net


-----Original Message-----
From: Af [mailto:af-***@afmug.com] On Behalf Of Seth Mattinen
Sent: Wednesday, January 21, 2015 1:04 PM
To: ***@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?

On 1/21/15 9:53, Tyler Treat wrote:
> ​haha you took your business rant to facebook?
>
> LIKE OMG GESS WAATTTTT??!?!?!?!
>

Internet argument!
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